Fairway Chevrolet Buick GMC

I made an appointment several days ago for service today. I showed up on time and the service writer said it will be 2-3 days before they can look at my vehicle. This makes having an appointment a complete I showed up on time and the service writer said it will be 2-3 days before they can look at my vehicle. This makes having an appointment a complete joke. We left and are not returning. More

This dealership corrected a mistake on sales price and worked everything out for me which I am grateful. I would reccomend them to anyone. All of the support employees are great to work with as well. worked everything out for me which I am grateful. I would reccomend them to anyone. All of the support employees are great to work with as well. More

I bought a 2017 Nissan Truck in April 2021, it is now August 16th. I have never received the title. I called DMV Carson city. they told me it has never been received. Fairway Chevy will not return my August 16th. I have never received the title. I called DMV Carson city. they told me it has never been received. Fairway Chevy will not return my calls. My Lien Holder is very upset, I have received tickets for no plates or registration. But have paid for the title transfer. This is the worst service I have ever received from any dealership. More

At one time they had a good service dept but not anymore. We went there because of what we heard but what a lie. We had a 11:00. Appointment and 3 hours latter they’ve not touch the vehicle. Terrible servi We went there because of what we heard but what a lie. We had a 11:00. Appointment and 3 hours latter they’ve not touch the vehicle. Terrible service and don’t yank your Chevy gmc or any vehicle for service. I spoke with other customers and they stated the same. Never agsin More

WEnt to Fairway Chevy to have AC inspected. Said I needed a new ac compressor. The advisor said they had parts in stock. I got the bill and it was $1740 dollars but only $319 for the part. It was $1343 in la a new ac compressor. The advisor said they had parts in stock. I got the bill and it was $1740 dollars but only $319 for the part. It was $1343 in labor. It equates to $223 an hour for the 5-6 hours it took. The customer service lady said they used a book to find out how long it should take then billed a flat rate for 8 hours when it only took half the time.No labor rates posted in service area. Never told about the flat rate scam. Don't go to this business. I have gone for years and they used to charge a standard labor rate, now they try to swindle you and overcharge. Avoid this business!!!!!!! The business won't negotiate to get my money back for over charged labor fees. They do not care about customer satisfaction. I have had Chevy for 20 years, but thank goodness I am trading suburban in for Escalde. Im sure their sales guy will be upset when I tell him all for being overbilled by $500 dollars More

I wasn’t told about multiple charges on my account until the work was performed. Service wasn’t informative at all. My car was kept for over a week, I had to continue to check on the status of my car repair the work was performed. Service wasn’t informative at all. My car was kept for over a week, I had to continue to check on the status of my car repairs instead of the service rep calling me. More

Absolutely disappointed,made a deal for a vehicle my children and I test drove on Friday and fell in love with. Already pre-approved through my bank for finance, they did not have to do anything. the da children and I test drove on Friday and fell in love with. Already pre-approved through my bank for finance, they did not have to do anything. the day after our deal I contacted them to certify the check and they sold the car and didn’t even bother to tell me. If they couldn’t hold the vehicle they shouldn’t have said that they would. I understand business but be up front. I wouldn’t have been disappointed. More

Excellent sales person. I had a great experience. I received the assistance I requested. I will recommend Chevrolet to my family members. Thank you much. received the assistance I requested. I will recommend Chevrolet to my family members. Thank you much. More

Very professional they saved me hundreds of dollar on my first time buy without selling me a lemon. It was well worth taking a drive out there from Los Angeles, California. first time buy without selling me a lemon. It was well worth taking a drive out there from Los Angeles, California. More