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Faith's Toyota Ford

Westminster, VT

3.5
43 Reviews

6896 Us Route 5

Westminster, VT

05158

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Showing 43 reviews

October 01, 2015

worst of the worst Bad service bad people But they think it real funny. They have no communication skills. They hung my front end of the truck with wire ties and said More

by chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
curtis
Oct 29, 2015 -

Faith's Toyota Ford responded

In response to Chip's comments. Approximately one year ago the frame was replaced under a special policy by Toyota Motor Sales at no charge too the customer. The complete body has to be removed from the frame and is taken off in two pieces, the cab with the fenders and doors still attached and then the pick up bed. The issue with his vehicle was not with the front end of the vehicle but with the splash panel on the inside of the LH fender well. The splash panel is designed to prevent excessive water from splashing onto the engine and has no structural integrity. This splash shield would have remained attached with the fender when the cab was removed and is held onto the fender with plastic retainers during the original assembly. If a component such as this splash shield does loosen during the removal it is not uncommon for it to be reattached with plastic ties. One year after frame replacement it was brought to our attention that this shield had loosened, we agreed to reattach with plastic tires but this action was not agreeable to the owner, resulting in this exaggerated review.

August 15, 2014

A good experience We arrived, looked at cars and then walked in. Our salesman asked us what we wanted to see, picked up a bunch of keys and walked us through several c More

by Rich ard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman, Service Manager, Sales Manager
July 03, 2013

I came looking to buy my first car. I was met outside after a few minutes, and was then brought inside to talk more about the car I was interested in. After looking at my credit, and asking a few questio More

by alyssabargfrede
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Larry
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