Fallon Ford-Toyota - Service Center

They're on the verge of losing my business. They never have my paperwork ready when servicing my vehicle. They are terrible at communication. They recently replaced a motor mount on my vehicl They never have my paperwork ready when servicing my vehicle. They are terrible at communication. They recently replaced a motor mount on my vehicle when I had concerns of vibration, rough idle, etc. It didn't solve my issue. They probably expect me to pay another diagnostic fee despite their inability to fix my vehicle. More

Exceptional service department. Detail oriented (like not overflling oil during oil change). Very customer oriented. Detail oriented (like not overflling oil during oil change). Very customer oriented. More

Everyone at the Fallon Ford parts department are wonderful. The only place to have service wonderful. The only place to have service More

Never have a problem getting an appointment when I need service. Folks are always very courteous and care about your questions.. service. Folks are always very courteous and care about your questions.. More

I recently had my Toyota Rav4 Hybrid serviced at Fallon Ford-Toyota. They are by far better than both Toyota dealerships in Carson City and Reno. They are professional and don’t take hours to change the oi Ford-Toyota. They are by far better than both Toyota dealerships in Carson City and Reno. They are professional and don’t take hours to change the oil and do a thorough inspection of the vehicle. I will be dealing only with Fallon Ford-Toyota from now on. Thanks to Kevin and the whole service department. More

The crookedest company there is would not recommend nobody to go there, not even to buy a lightbulb nobody to go there, not even to buy a lightbulb More

Easy people to work with have been dealing with them for 4 years now, Service department has been very helpful and taking care of my needs. Dylan has been my salesman not once but three times and Joe the fi 4 years now, Service department has been very helpful and taking care of my needs. Dylan has been my salesman not once but three times and Joe the finance man takes good care of me easy people to work with very easy and pleasant place to buy a vehicle. Yes, I would recommend them More

Needed an urgent repair on my F150. Though they're normalky booked out a couple weeks, tge Service Dept worked me in next business day. Diagnosis and repair performed, in about an hour Though they're normalky booked out a couple weeks, tge Service Dept worked me in next business day. Diagnosis and repair performed, in about an hour I was on the road! Super friendly folks from Service Weiters to mechanic (who saved for me the piece causing the problem), to sales satff who helped me find the much needed coffee. Will no doubt be my go-to dealer in the future! More

They were very helpful in getting an appointment set up for me. The day I came in to have my 2018 Ford Escape looked at, they were able to diagnose the issue I had and in less than 2 hours of my arrival th for me. The day I came in to have my 2018 Ford Escape looked at, they were able to diagnose the issue I had and in less than 2 hours of my arrival they gave me the good news that my repairs were covered under warranty. They had to order the parts, and we scheduled another visit when they recieved the parts. I had a busy schedule so I dropped of the car in a secured area and deposited my keys as instructed. they let me pick it up after hours when it was done,and left me a token for a carwash. Top notch service so far. Will continue to get services done on my Ford with them More

Scheduled my F150 for a recall repair. After drop off I received a call stating my front drivers side brake hose was leaking. Quote to repair was $900, hose, rotor, pads and hardware kit After drop off I received a call stating my front drivers side brake hose was leaking. Quote to repair was $900, hose, rotor, pads and hardware kit. Appears brake fluid ruins bolts too. Requested shop only replace hose so they could finish master cylinder recall, $307. New hose was on passenger side. No evidence of any brake fluid on any parts of wheel, brakes or hardware. Would not return and would not recommend to anyone More