Falmouth Toyota - Service Center

Excellent and Convenient!!! New service center drive thru is very convenient and shuttle service is a great touch. When the service department goes that extra mile it shows and i New service center drive thru is very convenient and shuttle service is a great touch. When the service department goes that extra mile it shows and is much appreciated. Everyone was kind, courteous, and extremely helpful. Looking forward to the ease of my next service!!! More

Awesome, as always! I've been a customer of Falmouth Toyota for many years...consistent, quality service! Everyone is attentive to detail and focused on customer satisfac I've been a customer of Falmouth Toyota for many years...consistent, quality service! Everyone is attentive to detail and focused on customer satisfaction. The professionalism of every employee is exceptional! More

Best dealership regardless of brand. A while back I was introduced to Falmouth Toyota while having my wife's (before we were married) Camry serviced. I was very impressed with the attent A while back I was introduced to Falmouth Toyota while having my wife's (before we were married) Camry serviced. I was very impressed with the attention to detail by the service department, and found everyone to be very helpful and friendly, everyone. Fast forward a few years and a marriage. I decided to by a new car (2013 Avalon Limited Hybrid) and the salesman I worked with was not only helpful and willing to go through the gyrations of my trying to decided between Prius, Camry, and Avalon, but was genuine and informative on both good and bad of the choices. In fact he though I should by the Camry hybrid, but I wanted a 'little' better for my wife's car, so I bought the Avalon. The service we received after the purchase was the best service experience I have ever had, and was simply a continuation of what I had already received with the earlier car. We went back and leased a 2015 Tacoma, which has been nearly the same experience as the Avalon. This is not your standard dealership, it is well run with a great staff on all sides of the coin. They have won me as a customer, and we will continue to look to Falmouth Toyota for future vehicles and service. More

Top shelve customer service for my vehicle and myself. It is like going to a fine dinning restaurant. They cater to your every need. They have something for everyone to make and keep you comfortable. From It is like going to a fine dinning restaurant. They cater to your every need. They have something for everyone to make and keep you comfortable. From accepting your vehicle, to the waiting area and finally to your departure. More

Best car dealership anywhere I cannot say enough about Falmouth Toyota. They are the best in the world! I have taken my car to them for more than 30 years and drive more than an I cannot say enough about Falmouth Toyota. They are the best in the world! I have taken my car to them for more than 30 years and drive more than an hour to get there. It is worth every minute to have my car serviced by such caring, trustworthy people. Coming from me this is quite a compliment because I am extraordinarily critical. I have never been able to say the same about any other company/person/professional in my life. Friends always say, "No one can live up to your standards." But Falmouth Toyota does and I could not be more thankful for having found them. More

Falmouth Toyota has got it together I bought my Highlander from them last last November. It was the most hassle free car purchase I have ever made. Brought my vehicle back for fluid chec I bought my Highlander from them last last November. It was the most hassle free car purchase I have ever made. Brought my vehicle back for fluid check and tire rotation and was in and out in 25 minutes. Everyone I have interfaced with there has been polite and professional. I highly recommend this dealership. More

Great Service Great new system of drop off and pick up for service. I dropped off my 2008 Tacoma for the CRC application, was given a rental, and was on my way in l Great new system of drop off and pick up for service. I dropped off my 2008 Tacoma for the CRC application, was given a rental, and was on my way in less than 20 minutes. And instead of 2 to 3 days to complete, my truck was ready for me the next day. I have been a customer since moving to the area in 2000, 16 years of Great service! Did I mention that the truck was washed and waxed.... More

Awesome Service (Both for the Vehicle and Myself!) I didn't purchase my car from Falmouth Toyota but I called to see about getting an oil change. Being new to the area, I was shopping around. They ha I didn't purchase my car from Falmouth Toyota but I called to see about getting an oil change. Being new to the area, I was shopping around. They had the best customer service out of five calls in the area. On top of that, they were the best priced! I couldn't make it to the appointment so I sent someone in my place...he came back and said how great the waiting room was and how nice the people were. If you are looking for both customer service and reliable service on your vehicle, I would recommend Falmouth Toyota. It will be the only place I go from now on! More

Great Service They have a beautiful new facility. It waw 3 dgrees outside and I just drove into the service area and the doors automatically opened then closed beh They have a beautiful new facility. It waw 3 dgrees outside and I just drove into the service area and the doors automatically opened then closed behind me. The most amazing thing was the person who opened my door greeted me by my name! How did they do that? Anyway, it was very nice compared to today's culture of low price and no service.... Not here... I loved it! Great place. More

Five Star Service Immaculate new facility! Brought my vehicle in for an oil change and felt like I was at a five star hotel. Drove right into the garage (avoiding the Immaculate new facility! Brought my vehicle in for an oil change and felt like I was at a five star hotel. Drove right into the garage (avoiding the rain), where the valet (service) welcomed me by name, opened my door, and took my keys. Next I stepped up to the reception desk and the concierge (service manager) greeted me. After confirming my reservation, I was escorted into a beautiful, spacious lobby where I relaxed while waiting for my vehicle. It was a quick wait--my vehicle was serviced within a half hour (as promised) and I was on my way—as a truly satisfied customer. Falmouth Toyota’s customer service has always been topnotch; now their new facility is too. More