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Falmouth Toyota - Service Center

5.0

240 Lifetime Service Reviews

290 MacArthur Blvd, Buzzards Bay, Massachusetts 02532

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Taylor Voner, Assistant Service Manager, Falmouth Toyota

Taylor Voner

Assistant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jared Neves, Assistant Service Manager, Falmouth Toyota

Jared Neves

Assistant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Martino, Service Manager, Falmouth Toyota

Tony Martino

Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Townsend Wells, Assistant Service Manager, Falmouth Toyota

Townsend Wells

Assistant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

October 16, 2018

"SERVICE MY 2009 CANRY"

- Jim

HAD IT SERVICED A FEW WEEKS AGO, TAYLOR VONER MY SERVICE REP, TOLD ME THAT I SHOULD THINK OF A NEW RADIATOR UNIT AS IT IT IS JUST STARTING TO LEAK. HE KNEW I WANTED TO KEEP CAR AS I STILL LOVE IT . HE GAVE ME AN ESTIMATE - WHICH I FELL OVER -- BUT SAID TO THINK ABOUT IT.. WE DID AND A FEW DAYS LATER CALLED AND SET AN APPOINTMENT. NOT ONLY WAS THE SERVICE QUICKER THEN USUAL IT WAS ALSO CHEAPER THEN THE QUOTE. VERY PLEASED.

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Employees Worked With

Taylor Voner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 11, 2018

"Outstanding in Sales and Service"

- Art DePaul

Throughout the years. we have leased or purchased 6 vehicles from Falmouth Toyota and our experiences have been spectacular. Everyone at Falmouth Toyota has always been courteous, helpful, knowledgeable and fair minded. I believe it is the culture and principle that started many years ago with Tom Murphy Sr., Founder, who instilled his basic principles in the fabric of Falmouth Toyota. Principles like: just do the right thing and take care of the customer’s needs, in every aspect, while they visit Falmouth Toyota. Falmouth Toyota has consistently, over the years, hits this high standard of excellence and quality every time we visit them, whether it is for buying, leasing or servicing our vehicles. We give Falmouth Toyota our highest rating in every category. Truly, Art & Diane DePaul Non-paid loyal customers

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Employees Worked With

Ken Collings
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Conroy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Amy Killoran
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

July 20, 2018

"Wonderful service for a difficult problem"

- pjgesq1

After completing my 60000 maintenance checkup at my Boston area Dealership I left the following Sunday for Cape Cod. Half way down I experienced a total breakdown of my hybrid sytem on my 2010 Toyota Prius III and found that I had no acceleration. The dashboard was lit up with all sorts of warnings and I was left wondering whether or not to pull over and call AAA. It was raining and getting late so I chose to keep going until the car gave up. Somehow I managed to go the next 40 miles to my house on the Cape by driving very carefully and slowly. Thank heavens there were not that many cars on the road. I called Falmouth Toyota the next day and they said it was OK to bring the car in. Once you enter the team goes to work to get the car inspected and diagnosed while you wait in a nicely appointed waiting room complete with snacks, TV, and magazines. They told me that I had a problem and would need new parts that they had to order. I had to leave my car there until the car was fixed. They gave a Prius V loaner to use in the interiem which I loved because I have been debating about getting a new car and I have loved the fact that I was able to test drive a 2018 Prius. Five days later the dealership called me and to my complete surprise, they did not charge me a cent!!! Who does that lately??? The entire Falmouth Toyota team was professional and coordinated and I highly recommend Falmouth Toyota no matter what type of car you drive. I can't tell you how many of my friends I have told this story to. A couple of them own Lexus cars and in the past have had poor experiences with another Toyota Dealership on the Cape. Because there is no 'Lexus' Dealership on the entire Cape, Falmouth Toyota ought to use the good will derived from its satisfied Toyota owners to promote its Lexus service. Because my experience was so very good I will always go the distance to return to Falmouth Toyota for service and/or for a new car when I am ready. PJ Garrity

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Employees Worked With

Tony Martino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jared Neves
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jesse Szumita
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Murphy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Keith Stanger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines