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Family Ford Inc.
Netcong, NJ
137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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137 Reviews of Family Ford Inc.
March 16, 2019
Fantastic Team You get more than one good experience here - I've been a loyal customer for years - and for good reason - excellent non-pushy sales staff, great finan You get more than one good experience here - I've been a loyal customer for years - and for good reason - excellent non-pushy sales staff, great finance department and excellent service center. Every department sincerely cares about making your vehicle purchase and ownership an ongoing positive experience. More
by sweeneymail
Employees Worked With
Tim Lotosky Sales Manager, Will in sales, Fred in Finance and the the whole service department.
March 11, 2019
Service visit Johnny and the service department are outstanding. Since I purchased the car, I have never had a bad interaction with Family Ford personnel. They are Johnny and the service department are outstanding. Since I purchased the car, I have never had a bad interaction with Family Ford personnel. They are always pleasant and helpful. More
by Debbieg1525
Employees Worked With
Johnny
December 09, 2018
Top notch service Excellent customer service. Really appreciate the service I recieved at Family Ford. The staff at the service counter are extremly helpful and covered Excellent customer service. Really appreciate the service I recieved at Family Ford. The staff at the service counter are extremly helpful and covered all my needs. Great Company!! Thanks guys More
by Anthony
Employees Worked With
Customer service reps
December 05, 2018
Top notch customer service! I had a great experience buying my 2016 Focus SE at Family Ford. I keep coming back for service even though I live 35 miles away. The service reps alw I had a great experience buying my 2016 Focus SE at Family Ford. I keep coming back for service even though I live 35 miles away. The service reps always keep me informed as to the status of my vehicle, and the work is done in a timely manner. More
by Herb G.
Employees Worked With
Corey, Johnny
November 28, 2018
Outstanding and Professional Service I really appreciate the service and work that Alex and Corey provided me with the service of my 2013 Explorer. They wee able to get my vehicle in soon I really appreciate the service and work that Alex and Corey provided me with the service of my 2013 Explorer. They wee able to get my vehicle in sooner than expected and went above and beyond helping me with the cost of the repair. This is why I continue to do service with them. More
by Gerald W
Employees Worked With
Alex Popolo, Corey
November 15, 2018
great work great people too Very helpful and friendly place. The work is also done on time when possible. The people at the service desk meet and greet you every time they see y Very helpful and friendly place. The work is also done on time when possible. The people at the service desk meet and greet you every time they see you. Thanks! More
by judy @18
Employees Worked With
edgar bixby
October 02, 2018
Out of state purchase John was up front about the vehicle I was interested being I was out of state. He sent more pictures than was on the website and called several times John was up front about the vehicle I was interested being I was out of state. He sent more pictures than was on the website and called several times to keep me abreast of issues he thought I may need to know about being it was a slightly used vehicle. I was also able to put a deposit on it for a few days until I was able to make the trip to see it in person. Everything John said about the vehicle was true. We also negotiated on the price more once I was there quickly coming to an agreed upon price. Paperwork was down quickly and I was on the road in a couple hours. Pleasure doing business with!!!! More
by Zella
Employees Worked With
John Sappile
November 23, 2017
We are a ford family We love our 2017 escape and we also have a 2016 escape, we love them both. Ford makes very dependable cars n trucks n we have been a ford family since We love our 2017 escape and we also have a 2016 escape, we love them both. Ford makes very dependable cars n trucks n we have been a ford family since early 90s, wouldn't buy or lease anything else. More
by Diane P
Employees Worked With
John z n fred
October 16, 2017
Great Dealership! Fred M. is a great salesman! I gave them 5 stars because the site won't let me give them 6! We have purchased 4 new fords since 2011 (still have 3 of them). Family Ford is a low- I gave them 5 stars because the site won't let me give them 6! We have purchased 4 new fords since 2011 (still have 3 of them). Family Ford is a low-keyed professional dealership that makes your experience comfortable. More
by Mike P.
Employees Worked With
Fren H and Fred M
July 31, 2017
Service department has never let me down. I drive Fords and have for decades. Been to many dealers over the years. Family Ford is by far the place to take your car for service. Thanks again I drive Fords and have for decades. Been to many dealers over the years. Family Ford is by far the place to take your car for service. Thanks again to the service techs and management at the service center. More
by Peter
Employees Worked With
Bob Alex
