
Family Ford of Enfield
Enfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Fast, friendly service Service dept is always accommodating and explains what is recommended. Staff is friendly and knowledgeable. They got my vehicle in right away and diag Service dept is always accommodating and explains what is recommended. Staff is friendly and knowledgeable. They got my vehicle in right away and diagnosed not only the issue I had, but also found a problem with my battery. More
Service appt Great service never and issue getting an appointment and always get the work done when I need it. Would recommend to anyone looking for a ford dealers Great service never and issue getting an appointment and always get the work done when I need it. Would recommend to anyone looking for a ford dealership More
Late night Had two flats (pot hole). This dealership fixed my car even though they were minutes from closing. I really appreciate not being stuck for two days! Had two flats (pot hole). This dealership fixed my car even though they were minutes from closing. I really appreciate not being stuck for two days! More
Great service Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no que Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no questions asked. Explorer was fixed and I am satisfied with the service. More
The staff was extremely helpful, prompt, and to the point.. I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that need I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that needed to be dealt with. Very much appreciated... More
Good Dealership Experience Worked with an experienced and knowledgeable team to find and purchase a new Mustang GT. Fair and clear pricing was coupled with meeting all agreemen Worked with an experienced and knowledgeable team to find and purchase a new Mustang GT. Fair and clear pricing was coupled with meeting all agreements on the deal. I would recommend this dealership if you are looking for a new car. I also had my previous Mustang GT serviced at this dealership and they do excellent work. More
Professional, knowledgable, and trustworthy. I detest the car buying process and all the BS that goes into it however I found that Family Ford's Sales Manager and Sales Person were top notch, hon I detest the car buying process and all the BS that goes into it however I found that Family Ford's Sales Manager and Sales Person were top notch, honest, practical, fair, and professional at all times. I left getting a fair price for my trade, a fair price for my new vehicle and feeling that I would definitely recommend them to family and friends. Billy G. (Sales manager) & Jorge Suarez (Sales) acquitted themselves nicely and provided an admirable transaction. Simply put I would return to them for my future car needs without hesitation. More
Excellent in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service i in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service in the future More
Very Good Service I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. More
Excellent experience with a new lease Went to Family Ford for the first time and worked with Gary Craven to get an SUV we loved with a lease after trade. No pressure, so helpful and worked Went to Family Ford for the first time and worked with Gary Craven to get an SUV we loved with a lease after trade. No pressure, so helpful and worked with me to get all the features I really wanted in a model/price range I could afford! Gary and his team were so friendly, straight-forward and down-to-earth. Every single thing was taken care of before I drove off - no hassle whatsoever! I Can not speak highly enough of the great service and how comfortable we felt. We already know we will be long-term customers! More