Family Ford of Enfield - Service Center

Poorly diagnosed beak issue that cost me $400 in repairs I didn’t need. Even after I questioned the diagnosis I was told that the loose trim was the issue. it wasn’t! I didn’t need. Even after I questioned the diagnosis I was told that the loose trim was the issue. it wasn’t! More

Spent 1.400 dollars and they messed up my door on my truck. Put a alternator in I didn't need. Still dealing with the issues I brought it in the time. Called them back no phone call back. There thief truck. Put a alternator in I didn't need. Still dealing with the issues I brought it in the time. Called them back no phone call back. There thief at family Ford of enfield. There using There customer's to help pay for the new building. Will never go back they over charge and put stuff in your vehicle you don't need to make a buck More

Family Ford Service is Great and Greg is Extremely Helpful Keli the Service Manger is Pleasant and the rest of the Staff is Friendly and You are Greeted when you Walk in Helpful Keli the Service Manger is Pleasant and the rest of the Staff is Friendly and You are Greeted when you Walk in More

Very friendly people. The car was very clean and they paid particular attention to the small details and also to my suprise cleaned the windows paid particular attention to the small details and also to my suprise cleaned the windows More

Very efficient waiting area very comfortable and super clean coffee& water a plus clean coffee& water a plus More

Great service.pleasant experience. Got the job done very well well More

Service department was able to replace my battery, which left me stranded, expeditiously while being short staffed and extremely busy. Staff also entertained and fed my dog and we’re very friendly and profe left me stranded, expeditiously while being short staffed and extremely busy. Staff also entertained and fed my dog and we’re very friendly and professional. More

Very helpful, answered all my questions, Josh did very good,easy to deal with and wanted to make sure I was happy with the service,mike presented information well, informative,in my interest, thanks good,easy to deal with and wanted to make sure I was happy with the service,mike presented information well, informative,in my interest, thanks More

Greg was super helpful and accommodating in regards to communication with my service! communication with my service! More

My 2019 Ford Explorer was leaking water from the overhead AC vent area, the dealer relentlessly after 4 times of trouble shooting were able to correct the sunroof drain hose and reinstalled the headliner. Jo AC vent area, the dealer relentlessly after 4 times of trouble shooting were able to correct the sunroof drain hose and reinstalled the headliner. Job well done. More