Family Kia - Service Center

Always had excellent service. When my guy Ray left I was very disappointed but Ray said Casey is your new contract and he was soo right! When my guy Ray left I was very disappointed but Ray said Casey is your new contract and he was soo right! More

Though it was recall work, Casey definitely filled us in on what was going on our van per 2 recalls and also had given an estimated timeframe for the work to be done. The technician, Caleb, definitely did a on what was going on our van per 2 recalls and also had given an estimated timeframe for the work to be done. The technician, Caleb, definitely did a great job. More

let's make this simple, today's service was outstanding. No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks No nonsense, everything was in order, the advisor was professional, this makes it worth the trip from Ocala. Thanks More

Fast, efficient, good business was in and out and received a loaner until it was done a brand new car received a loaner until it was done a brand new car More

Scheduling was easy. The new customer waiting area is very comfortable and convenient. Derek was very helpful! The new customer waiting area is very comfortable and convenient. Derek was very helpful! More

Didn’t solve the problem. Told me to contact corporate myself. Not helpful. The windshield sounds like a rock is hitting it. They confirmed it is an issue but didn’t offer t Told me to contact corporate myself. Not helpful. The windshield sounds like a rock is hitting it. They confirmed it is an issue but didn’t offer to do anything to fix it or make it right. More

Casey was great to work with. He was understanding of my situation, I was on vacation 800+ miles from home when experiencing car trouble. I visited Family Kia, he took the car bac He was understanding of my situation, I was on vacation 800+ miles from home when experiencing car trouble. I visited Family Kia, he took the car back immediately and gave me an answer within two hours. Rush, ordered the part, gave me daily updates as to when to expect it in and have the work completed within my time limits. All around great experience. Much better than any of the Kia dealerships, I’ve dealt with in the Pittsburgh area. More

The service was exceptional and well informed with everything that I needed to know about my current car everything that I needed to know about my current car More

Great service-reasonable cost. Thought I needed break pads, but tech said not yet. How many places would that happen! Thought I needed break pads, but tech said not yet. How many places would that happen! More

Casey I. in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keepin in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keeping me informed about the issues. More