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Family Kia - Service Center

St. Augustine, FL

4.7
149 Reviews

149 Reviews of Family Kia - Service Center

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July 03, 2025

Great customer services, maintenance perform was outstanding, the wheel warranty was great, wheels look brand new. More

by robersond2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Thanks for everything! Appreciated getting a next day appointment for an issue and getting it fixed that day More

by LORIKURTZLARKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Just completed my first oil service, along with some recall work as well. My advisor was Joseph. He was excellent….met me upon arrival, check-in was quick and easy, and service was completed within More

by flenore.allen
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Excellent service and like always in a timely manner. Very valuable Service Advisor . Thanks Casey More

by mrlopez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

The service department was very easy to work with. I had prepaid maintenance from when I bought my car at another dealership and forgot about it. The service advisor checked it for me without me askin More

by ROSSIKAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 24, 2025

Derek was very knowledgeable about the product. You understand what I needed and get exactly what I wanted to get done. More

by proffitt_001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Service personal were professional and polite. All services were completed well and in good time. I would certainly recommend KIA services. More

by david1ouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Bolding
June 17, 2025

My car was serviced quickly and I received good information regarding all work that they suggested. The service rep was courteous and helpful. More

by GROWELL250RFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Great techs nice and courteous very helpful. I would recommend a Kia to all my friends More

by jlbruck48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I am always taken care of by Casey when I arrive to get my car serviced! Thank you again for taking care of me More

by fbro9226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.