Family Toyota of Arlington

It was Decent, strait forward, quick and professional. Dear Family Toyota Company, IT was an honor to dealt with such corporative staff like you, I got all the care, Hospitality and the focusing I need as Dear Family Toyota Company, IT was an honor to dealt with such corporative staff like you, I got all the care, Hospitality and the focusing I need as a client. Mr. David Navils was a great person handle me with kindness and professionalism I can tell that he know what he is doing and he did all the job in a perfect way even it was too much hot under the sun but he was cold and straight forward person with a nice smile all the time. I recommended this company to deal with especially that Toyota as a brand is no need for any introducing and advertising. Also thank you for Mr. Derrick Mickens for his explanation and his photo it was a family feeling to me and to my cousin when we dealt with both of you. All the best for you in your carrier and I wish all the success for a such company that has descent and trustful policy with clients. Happy 4th of July to all of you .God bless you and your families Regards Mr.Diab Qawasmeh More

Bought a car I will recommend you all to this dealership. They have a good service than toyota of irving. They will help you as much as possible. The saleman are r I will recommend you all to this dealership. They have a good service than toyota of irving. They will help you as much as possible. The saleman are really nice. More

Great, Outstanding Our experience with Arlington Family Toyota was great, our salesman Andre Speed was very professional, He's the best salesman we've encountered in our Our experience with Arlington Family Toyota was great, our salesman Andre Speed was very professional, He's the best salesman we've encountered in our car-buying history. We were very impressed with his experience, kindness and patience to deal with us. We can't ask for more and further more we can't left behind the professionalism of Derrick Mickens and Lyman King making us felt very special throughout the entire process of buying our car, Joey Derosiers and Justin Bateman also great friendly guys the all crew of Arlington Family Toyota great team. Thank you More

Wonderful! This newly opened dealership is making amazing deals to get the ball rolling. Great customer service from salesman Nick who was so personable to finan This newly opened dealership is making amazing deals to get the ball rolling. Great customer service from salesman Nick who was so personable to finance guy Justin. They are knowledgeable and friendly. If you are car or truck shopping give them a chance to make you happy. They did me! More

Regular Maintenance Even though their new computer system had not yet been integrated, the service was excellent. Next visit I will be able to have my maintenance book co Even though their new computer system had not yet been integrated, the service was excellent. Next visit I will be able to have my maintenance book completely updated. More

Happy with our new Prius My husband and I had leased a 2013 Prius from AutoNation before it was purchased by Family Toyota, and we returned to the dealership to return the lea My husband and I had leased a 2013 Prius from AutoNation before it was purchased by Family Toyota, and we returned to the dealership to return the leased vehicle and see what our options were. Everyone we interacted with at Family Toyota was incredibly friendly and Sergio in sales was very knowledgeable and answered every question we had for him in detail. He helped us determine if it was going to be a better return on investment to purchase our 2013 leased Prius or to buy a new one, and he also helped us do a price comparison on the Prius and the RAV4 when we weren't sure what we wanted. He spent several hours with us to make sure we were happy with our choice. After making our choice, we worked with Justin in Finance who helped us get a better interest rate and a monthly payment that we could live with. He walked us through the options and the impact each would have on our monthly payment. We did have to drive to the Burleson store to get the color that we wanted, but Sergio waited with us until the car was ready. The only issue we ever encountered is that when it arrived, it did have a scratch down the side, but Sergio reported this to the Service team for us who will buff it out free of charge later. This is the only reason that my review is a 4-star instead of 5. Overall we were very pleased with the customer service we received and would recommend Family Toyota to anyone in Arlington looking to purchase or lease a new car. More

Great Quality Service I received top of the line service. Derrick Mickens was wonderful to work with and I highly recommend this dealership. You will not be disappointed in I received top of the line service. Derrick Mickens was wonderful to work with and I highly recommend this dealership. You will not be disappointed in the quality customer service. More

Outstanding Treatment! Our experience on the first day of the opening of Arlington Family Toyota was the best! We felt special and received great service and assistance th Our experience on the first day of the opening of Arlington Family Toyota was the best! We felt special and received great service and assistance throughout the entire process of buying our Toyota. David Nevills, our salesman, worked extremely hard to get us the best price and helped us to receive all options we were wanting on our SUV. He also went above the call of duty with his thorough explanations and instructions on how to operate each part of the vehicle. He's the best salesman we've encountered in our car-buying history! We were also extremely impressed with the professionalism of Lyman King and Derrick Mickens from Family Toyota, and we also want to thank Sandie Stewart, the receptionist. What a great team! Thank you! Eddy and Debbie Peach More

Spectacular! Everything in the dealership was awesome! Everyone went above and beyond and exceeding my expectations. Rick was an awesome salesman and I was very ha Everything in the dealership was awesome! Everyone went above and beyond and exceeding my expectations. Rick was an awesome salesman and I was very happy he was the one who helped us out. He is a great asset to Family of Toyota. I was satisfied with absolutely everything. Thank you guys very much. More