Family Toyota of Arlington

Cody as very helpful to us during our shopping experience! Appreciated his patience with us and he answered all of our questions! experience! Appreciated his patience with us and he answered all of our questions! More

Really quick and professional and it was easy dealing with Andrei. Third vehicle purchased from them! Highly recommend with Andrei. Third vehicle purchased from them! Highly recommend More

I worked with Austin Torres yesterday and found him to be pleasant, polite and informative. After experiencing some pushy salespeople who gave me inaccurate information at another dealership, I was pleased w pleasant, polite and informative. After experiencing some pushy salespeople who gave me inaccurate information at another dealership, I was pleased with Austin’s approach. I highly recommend Austin and Family Toyota Arlington. 5 stars for them all. Now let’s hope the car I want becomes available quickly! More

Prior to the purchase of my vehicle, Clifton was okay with his communication. I got the pricing information I needed. He was will aware of the items I DID NOT want in the vehicle (USB pack and net) yet with his communication. I got the pricing information I needed. He was will aware of the items I DID NOT want in the vehicle (USB pack and net) yet he secured a vehicle that had those item and then said he could not remove them! That was very poor customer service. After the purchase of the vehicle he will not and had not returned my calls or text messages. More

I went in to get my license plates installed on my new car. I was helped right away by a guy on the service drive. He took my car to put the plates on and when he returned it, it was washed and vacuumed t car. I was helped right away by a guy on the service drive. He took my car to put the plates on and when he returned it, it was washed and vacuumed too. The manager, Don Wheeler, even took the time to thank me for being a customer. Amazing. This is the kind of customer service that is difficult to find. More

Andrei Mihailescu had always been amazing helping us to get our cars! Best sales representative, no pressure and no exaggeration s to get you to buy. Knowledgeable and professional! Thank you for your comm get our cars! Best sales representative, no pressure and no exaggeration s to get you to buy. Knowledgeable and professional! Thank you for your commitment with your clients. More

I would give this place a 100 stars if I can. the reasons are as below: 1. No market surcharge on the vehicle. They sold me the vehicle at MSRP. 2. Very honest dealership in terms of pricing the reasons are as below: 1. No market surcharge on the vehicle. They sold me the vehicle at MSRP. 2. Very honest dealership in terms of pricing and explaining the terms and conditions on the loan contract. 3. Clifton helped with the buying of the vehicle from day one, and would always reply on time through email and phone. Never tried to bug me with extra calls/messages/pushing techniques to buy the vehicle. Very respectful and transparent towards all costs and pros and cons with the vehicle. 4. This was the only dealership that did not ask me for a market surcharge on the MSRP. 5. Got a real good deal on my car with ease and am very happy to have done business with them. To be honest, I would suggest you all go here. More

We had excellent service and systematic and reliable way I like most is the way of dealing customers I like most is the way of dealing customers More

Purchased 4 cars here with Andrei and today another 2022 CAMRY Always great experience and I highly recommend Family TOYOTA and Andrei to all my friends and family Gracias!! CAMRY Always great experience and I highly recommend Family TOYOTA and Andrei to all my friends and family Gracias!! More

Chad snider thank you for my new car I really appreciate you for taking the time out your day! I really enjoyed it! you for taking the time out your day! I really enjoyed it! More