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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

June 24, 2022

Chad snider thank you for my new car I really appreciate you for taking the time out your day! I really enjoyed it! More

by Delondaw30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad snider
Jun 25, 2022 -

Family Toyota of Arlington responded

Thank you for choosing Family Toyota of Arlington for your vehicle purchase. We're happy to learn that we were able to provide you with an enjoyable sales experience. We encourage you to visit us again for your next automobile purchase.

June 10, 2022

Fraudulant advertising. The advertised vehicle does not exist. The advertised price is not realistic. Responded to a 2017 Toyota Corolla LE for $6,000 More

by jordan.hanns.dieter
Price
Recommend Dealer
No
Employees Worked With
Just online
Jun 17, 2022 -

Family Toyota of Arlington responded

Hello, I appreciate you sharing your recent experience with Family Toyota of Arlington. Customer satisfaction is extremely important to our dealership. Would you mind connecting with me via the info provided below to speak with me about your viewpoint in greater detail? Thank you, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

Jun 18, 2022 -

Family Toyota of Arlington responded

Hello, I appreciate you sharing your recent experience with Family Toyota of Arlington. Customer satisfaction is extremely important to our dealership. Would you mind connecting with me via the info provided below to speak with me about your viewpoint in greater detail? Thank you, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

May 31, 2022

I recently bought a 2022 tundra from family! My experience was great. My salesman Andrei was fantastic! More

by Dhruv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Wesley Larocque
May 31, 2022 -

Family Toyota of Arlington responded

Hello, We are happy that you found our team to be fantastic. Enjoy your Toyota Tundra and thank you for choosing Family Toyota of Arlington.

May 30, 2022

Austin Rios was very professional and made the car buying experience quick and hassle free. Definitely recommend him! More

by KMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Rios
May 31, 2022 -

Family Toyota of Arlington responded

Family Toyota of Arlington appreciates the star rating and feedback. We look forward to serving you again in the future.

May 28, 2022

Andrei Mihailescu has become a good friend after buying multiple vehicles from him during the last two decades. The Rav4 Prime I just purchased will be last however, because my wife and I are moving to Ari More

by gburden
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, TJ Hamilton
May 30, 2022 -

Family Toyota of Arlington responded

Thank you for taking the time to share your heartfelt review. We are honored to have earned your continued business here at Family Toyota of Arlington and thrilled that you repeatedly enjoyed a wonderful experience working with our Sales Team. Congratulations on your new Toyota RAV4 Prime. Safe travels. Please don't hesitate to reach out to us if there's anything more we can do.

May 21, 2022

First, I don't care what their response to this is. ...it's probably a complete fabrication! I drove a late model Tesla on their lot to look at a '20 Model X. Sales person stated we could test drive a More

by Ken M.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Luck, Nelson Gallardo
May 22, 2022 -

Family Toyota of Arlington responded

Hello Ken, Please know that your feedback is very important to us. We pride ourselves on providing excellent customer satisfaction and would appreciate the chance to discuss your recent visit for a test drive. Please contact our Customer Service Team at (682) 253-8804 so that we may discuss this further. Best, Customer Service Team (682) 253-8804

May 20, 2022

Jesse (Sales) and Nick (F&I) were great and easy to work with. The dealership had a fair selection of vehicles given the current climate and the prices were in line with the competition. However, the servic More

by wtkelly1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Nick
May 20, 2022 -

Family Toyota of Arlington responded

Hello, We are happy that our team was easy to work with. Enjoy your purchase and thank you for choosing Family Toyota of Arlington.

April 26, 2022

Had a really positive experience with Family Toyota of Arlington and Leon Stokes, my sales rep. No dealer added economic cost increase. Leon was extremely helpful in finding the 4Runner I was looking fo More

by Pschockey2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Stokes
Apr 26, 2022 -

Family Toyota of Arlington responded

Hello, Thank you for your excellent five-star review. Family Toyota of Arlington is happy to hear about your effortless experience in finding a Toyota 4Runner. We look forward to seeing you again and your friends soon.

April 15, 2022

Family Toyota service rep chirs Harrison is fantastic quick and friendly with service and Big Smile from being to End . More

by L_houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chirs Harrison
Apr 16, 2022 -

Family Toyota of Arlington responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Family Toyota of Arlington!

April 10, 2022

From the moment I walked onto the dealership's lot I was friendly greeted and patiently shown what vehicles were available. The vehicle which I selected was just received and not yet on the show lot, yet m More

by cajohouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also, a special thanks to the gentleman in the Finance Dept. who assisted us., Andrei Mihailescu
Apr 11, 2022 -

Family Toyota of Arlington responded

Thank you for taking the time to share your feedback with us! We are honored to have earned your business here at Family Toyota of Arlington and proud to have provided you with an excellent experience every step of the way. We hope to see you back again next time.

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