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Family Toyota of Arlington

Arlington, TX

4.7
1,832 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,832 Reviews of Family Toyota of Arlington

April 27, 2017

Great customer service Chris really knows his stuff! He is very helpful with you in making sure you get exactly what you need and want. Very attentive and helps make the b More

by Lslaughter1988
Recommend Dealer
Yes
Employees Worked With
Chris Swager
Apr 28, 2017 -

Family Toyota of Arlington responded

Thank you for posting a review. We're pleased that Chris helped you out and was attentive to your needs. We're glad you came in and had a good experience with us. Please feel free to let us know how we might achieve a 5-star rating. We look forward to helping you again. -Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 27, 2017

Friendly Place Everyone at Family Toyota greets you with a smile and friendly salutation. My primary reason for going there is Andrei Mihailescu. He is absolutely th More

by JCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Tramaine Tucker
Apr 28, 2017 -

Family Toyota of Arlington responded

Thanks for coming and seeing us. I'm pleased to hear that Andrei has been good to work with over the years. Thanks so much for posting a review. We genuinely appreciate it.

April 25, 2017

Excellent service I received excellent service. Andrew and the other people answered every question and was very accommodating, I would definitely go back to Toyota of More

by Samuel.cameron226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Solis, Nick Lipinski
Apr 25, 2017 -

Family Toyota of Arlington responded

Thank you for coming in and taking the time to post a kind review. I'm pleased to hear that Andrew and company provided you with excellent service. Thanks for the kind words. We genuinely appreciate it.

April 25, 2017

Exceeds all expectations Goes above and beyond to make sure you are taken care of. Chris actually makes it a point to understand any and all of your concerns and has made the More

by Sla6980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swager
Apr 25, 2017 -

Family Toyota of Arlington responded

I'm so pleased to hear you had a great experience with Chris. Thank you for the kind words and taking the time to post a review. We look forward to seeing you in the future. Thanks again.

April 24, 2017

Great experience with Chris! I really enjoyed working with Chris Swager on my recent purchase. He made the experience easy and painless. I would definitely work with Chris again, More

by Agfrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swager
Apr 25, 2017 -

Family Toyota of Arlington responded

Thank you for the five-star review! We will pass your kind words onto Chris. We always strive to give our customers such an easy and painless experience. Thank you for your recommendation and we hope to see you again in the future.

April 23, 2017

Mr. Peter Terry Peter, provided me with SUPERIOR service and made this a car buying experience that I'll never forget. From start to finish, he was friendly, attentiv More

by CPickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tramaine Tucker, Peter Terry
Apr 23, 2017 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're happy to hear that Peter provided you with such excellent service. We'll let him know to keep up the great work. We appreciate your business, please let us know if there's anything else we can do for you!

Dec 20, 2019 -

CPickett responded

Check for recalls for on your new and used vehicles!!! I purchased a 07 ES350 Lexus in April of 2017 and at this time Toyota had a recall on my vehicle dashboard which I was never made aware of. So, fast forward two years later my dash is melting and cracking, after doing some research online found out about recall then notified Toyota and was told there was nothing they could do since the recall ended in May of 2017.

April 23, 2017

Purchased 2 cars by Family Toyota Urich was very informative about both of the cars I purchased from Family Toyota. Also I know the Service Manager Bobby from Grapevine Toyota. He More

by sndbny57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington, Urich Stiggers
Apr 23, 2017 -

Family Toyota of Arlington responded

Thanks for your review and the great photo! It's wonderful to hear that you had such a positive experience with us. We'll pass along your kind words to Urich and Bobby. Congratulations on your RAV4, we appreciate your business!

April 22, 2017

Great Service Urich was great to work with. He was able to answer all of my questions, he found the correct answers for the ones he was not sure of. Thanks for yo More

by Janet123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Urich Stiggers
Apr 23, 2017 -

Family Toyota of Arlington responded

We appreciate your review and the fun photo! We're glad to hear that Urich provided you with the great service you deserve. Thank you for your business, we hope to see you again!

April 20, 2017

Outstanding! Great car buying experience, the staff was polite, the environment very welcoming and relaxing and all the information was given in a really clear con More

by Leo Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jackson
Apr 20, 2017 -

Family Toyota of Arlington responded

Congratulations on the new car, Leo! I'm pleased to hear you had a great experience with us and that Calvin was awesome. If you have any suggestions on how we can achieve a 5-star rating, please feel free to reach out to me. Thanks for taking the time to post a review. -Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 20, 2017

Awesome I needed a car suitable for a family to be, and the representative, calvin took good care of me and gaved me advise of wich one to buy. Finally bought More

by BigPapaupa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jackson
Apr 20, 2017 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're happy to hear that Calvin provided you with such helpful service. Our team is proud of our friendly, hassle-free atmosphere. Congratulations on your Toyota Camry, we appreciate your business!

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