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Family Toyota of Arlington

Arlington, TX

4.7
1,834 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,834 Reviews of Family Toyota of Arlington

April 11, 2017

Very helpful The service was very friendly. They explained my doubts in a friendly and courteous manner. I was not pressured to buy something that was out of my bu More

by Hervamuir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens
Apr 12, 2017 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're glad to hear that you had such an enjoyable, hassle-free experience with us. We hope to see you again, just let us know if there's anything else we can do for you!

April 11, 2017

Great experience to buy my first new car I was very pleased with my experience here. Nick did everything he could to find a vehicle that I liked and I definitely recommend this dealership to More

by Aubreesutphin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
Apr 12, 2017 -

Family Toyota of Arlington responded

We appreciate your kind review! We're happy to hear that Nick provided you with the great service we're known for. We hope to see you again, thank you for your business and your recommendation!

April 11, 2017

Great Experience Very friendly and professional AND quick. Top notch car selling establishment. Would recommend to anyone looking to purchase a vehicle. As a matter of More

by Ffeuku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Tramaine Tucker
Apr 12, 2017 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're glad to hear that you had such an enjoyable experience with us. It's always exciting to hear from our happy customers! We look forward to seeing you again, we appreciate your business and your kind words.

April 10, 2017

No Nonesense Buying Experience I recently purchased a 2017 Camry SE from Family Toyota of Arlington. This is the ninth vehicle I have purchased from Andrei at this location, althou More

by Cindy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Apr 10, 2017 -

Family Toyota of Arlington responded

Cindy, thank you for the great review! We are happy to have had your repeated business and brought you great personable care. We will be certain to pass your kind words onto Andrei. We endeavor to create the kind of professional and friendly atmosphere you experienced and are so glad you appreciated it. We look forward to seeing you again and welcome any questions or concerns you might have in the future. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 10, 2017

Seamless process The entire staff at Family Toyota of Arlington made the process of purchasing my vehicle a very easy and seamless process. We are from Louisiana and w More

by DJPeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Urich Stiggers, Tramaine Tucker
Apr 10, 2017 -

Family Toyota of Arlington responded

We appreciate your five-star review! Urich and Tremaine will be happy to know how much their customer service skills impressed you. We work hard to ensure that our customers have a smooth and easy car buying experience with as little stress as possible. We are grateful to have had your business and hope you think of us again in the future.

April 10, 2017

Great experience with great people Bought a new Toyota from Family toyota in Arlington. Great experience. I was in and out and the process was explained every step of the way. Transp More

by Herron720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Tramaine Tucker
Apr 10, 2017 -

Family Toyota of Arlington responded

Thank you for your wonderful review! We are happy that we were able to get you in and out quickly and that the process was pleasant and smooth. We strive for the kind of ease and transparency that you experienced. Enjoy your new Toyota and please think of us again for any of your future needs.

April 10, 2017

Amazing experience with Derrick This was one of the best experiences I have ever had buying a car. Derrick went above and beyond to assure me and my family that we were taken care of More

by CrystalJCameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens
Apr 10, 2017 -

Family Toyota of Arlington responded

We appreciate your great feedback, Crystal! We are proud of Derrick and all our employees for making our customers feel comfortable and at home with us. We are so glad you and your family had a great experience with us and hope you are enjoying your new car. Thank you for your recommendation and please think of us again for any of your future needs.

April 10, 2017

Overall good experience Dealership was an over all good experience. Bought vehicle on word of salesman. Vehicle was exactly how he presented by email and conversation by phon More

by Ddwack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens
Apr 11, 2017 -

Family Toyota of Arlington responded

We appreciate you taking the time to give us a great review! We are pleased you had a good experience with us and that we gave you honest and professional service. Thank you for your recommendation, and please feel free to contact us if you ever have any questions or concerns. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 10, 2017

Andrew is the go to guy! Bought my first pick up with Andrew. I loved the fact that he was very knowledgeable about the vehicles and his people skills are amazing! He's very a More

by Adri ❤
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
Apr 11, 2017 -

Family Toyota of Arlington responded

Thank you for the wonderful review! We are proud of Andrew and all our staff for cultivating the kind of friendly, professional, and knowledgeable experience we strive for. We are glad that we were able to provide you with smooth and easy service and hope you are enjoying your new pick-up. Please think of us again for any of your future needs.

April 09, 2017

Inept I had a recall on my Toyota Tacoma for the rear leaf springs and seat belt assemblies. Robin told me on the phone it shouldn't take more than 2 1/2 h More

by jdarlington1310
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robin
Apr 12, 2017 -

Family Toyota of Arlington responded

We're disappointed to hear that we didn't meet your expectations. We always want our customers to be completely satisfied with the services we provide. We would appreciate a chance to make it up to you; your experience is important to us. Please contact me so I can address any concerns you have. -Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

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