Back

Family Toyota of Arlington

Arlington, TX

4.7
1,834 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

Directions

By Type

1,834 Reviews of Family Toyota of Arlington

April 09, 2017

Thanks Christopher Swager made car buying easy. First time I have been able to believe and trust what a car salesman said. He took the time to discover our More

by Clairebug99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swager
Apr 09, 2017 -

Family Toyota of Arlington responded

We greatly appreciate your feedback! We are so glad Christopher was able to provide you with such great service and we will be sure to pass your kind words onto him. We are proud of all our employees for how welcoming and personable they are to our customers. We are happy you enjoyed your time with us and hope you think of us again in the future.

April 05, 2017

Overall excellent buying experience I love my third Toyota Tundra, I came in to look at several possibilities, and found Andrei, the sales person, to be very courteous and knowlegable. More

by James Cain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh was helpful and knowlegable , Andrei Mihailescu
Apr 05, 2017 -

Family Toyota of Arlington responded

Congratulations on your new 2014 Toyota Tundra, James! We appreciate your recommendations. However, I would like the chance to speak with you and hope to understand how we could have improved your experience to a five-star visit. Please reach out! Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 05, 2017

Really great guy. Kind and actually cares about the buyer. While I will say I didn't end up buying a car for financial reasons Colton was made the experience amazing for my wife and I. We we're hoping to buy o More

by Austin3727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Mccarley
Apr 05, 2017 -

Family Toyota of Arlington responded

Thank you for your valuable feedback. It is so wonderful to hear how hard Colton worked to get you and your wife a deal. We will definitely look forward to doing business with you in the future! Please do not hesitate to reach out whenever you are ready!

April 04, 2017

This guy is genuine and all around great customer service! Wasnt sure I wanted to buy a vehicle but this man here made the buying process easy! I enjoyed his company and he helped me with a lot of the question More

by Victorm725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Mccarley
Apr 05, 2017 -

Family Toyota of Arlington responded

Hello, Victor! Thank you for the kind words on behalf of Colton. I am happy to hear that he made the process enjoyable and comfortable for you. If there is anything we could have done to improve our business, please do not hesitate to reach out and let me know. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 04, 2017

service I appreciate service advisor Robin always helping me out. Service is always pretty much the time estimated too. Robin always keeps me informed of the More

by Pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Apr 05, 2017 -

Family Toyota of Arlington responded

Thank you for your positive feedback, Pearl! I am happy to hear about your five-star service experience with Robin. Thank you for choosing Family Toyota of Arlington!

April 04, 2017

I like family Toyota The sale person Nick is very professional, nice... I expected to pay a little less but I guess that's all they can offer . We didn't expect to buy More

by Tambinh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
Apr 05, 2017 -

Family Toyota of Arlington responded

Thank you for your honest feedback. However, I would like the chance to speak with you on behalf of our pricing. Please contact me and we can set up a time to meet. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 03, 2017

Best car buying experience Bought my first new car from Chris Swager and he made it easy and got me a great deal. I got a great car with affordable payments. He made the whole p More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swager
Apr 03, 2017 -

Family Toyota of Arlington responded

Karen, thank you for the wonderful review! Chris will be very glad to hear how he helped give you a great experience. We work hard to give our customers pleasant and kind service and a purchase they can be happy with. We look forward to seeing your husband soon! Please feel free to contact us anytime with any questions or concerns you may have. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 03, 2017

"Outstanding Awareness of my needs/approach to Car Buying John Wall and his management team were totally professional and friendly throughout the car buying experience. I got a good deal, with minimal hassle. More

by BobK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John West, Tramaine Tucker
Apr 03, 2017 -

Family Toyota of Arlington responded

Thank you for the great review, Bob! We will be sure to let John and his team know how helpful they were and how appreciative you are of their work. We endeavor to give our customers the kind of professional and friendly service you experienced. We hope you enjoy your Highlander and that you will think of us again in the future. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 03, 2017

New 2017 Camry SE Thank you very much for this gentlemen and his Manager. I had a deal in 20 minutes. I would recommend to anybody need a transportation. More

by Camry2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moseley, Urich Stiggers
Apr 04, 2017 -

Family Toyota of Arlington responded

Thank you for the wonderful review! We are very proud of our employees for providing a quick and easy experience. Thank you for your recommendation and we hope to see you again in the future. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

April 01, 2017

Best experience buying a car Chris did a great job in getting me the car I wanted with a deal that benefitted myself and not just the dealership. I am very happy with my experienc More

by DCBronco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lipinski, Chris Swager
Apr 01, 2017 -

Family Toyota of Arlington responded

Thank you for the great review! We will be sure to let Chris know how helpful his service was. We always try to give our customers personalized and attentive service and our thrilled by how happy you are with your experience. Please think of us again for any of your future car buying needs. Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

...
135
...