Family Toyota of Arlington

Adventurous and ambiguous. Right off the bat, we weren't the easiest or ideal situation to deal with, and that had affected the clarity and understanding of information being co Right off the bat, we weren't the easiest or ideal situation to deal with, and that had affected the clarity and understanding of information being conveyed between my wife and I, Derrick, and Tramaine. But Michael swept in to help clear it up and without using any typical sneaky salesman tactics, their honesty was very quite refreshing. You know it's honesty when it's something you don't want to hear. But these numerical geniuses worked at it for 18 hours at LEAST, to get us a MUTUAL working deal. It worked out for us as well as themselves! Drove away with a brand new camry fully loaded with an awesome APR and the a payment that we had initially said we would like to settle for! The hospitality was unlike any other dealership I've ever been involved with, no pressure, all smiles, (except from the finance guys (that goes for you Matt and Tremaine! Lol just teasing)) and made it feel like I knew them for years. Thanks again guys, for selling the peace of mind and our new Toyota! P.S: We will be returning in a year or 2 for that 4Runner!!! More

Excellent service!! From the moment Nick reached out to me, he has been fantastic. He listened to me and was extremely understanding and so helpful! I can't even express From the moment Nick reached out to me, he has been fantastic. He listened to me and was extremely understanding and so helpful! I can't even express how happy and excited I am to be here!! Thank you so much Family Toyota of Arlington and Nick for making this happen for me! More

Awesome experience I've dealt with Danny before and all I can say he's still the great guy that he is. He's the only reason this deal went through. He never pressured me I've dealt with Danny before and all I can say he's still the great guy that he is. He's the only reason this deal went through. He never pressured me or made me feel anything less than family. I said it last time in my review that if I was buying another car it would be through him in which I did. All I can say is that he's a great asset to this company even though I didn't like it that he was in Arlington he made the buying process just as easy. I'll say it again, my next car will be through him. Keep up the good work man. Then came Darrel, great man and remembered me from last time as well. Super super nice man. Explained everything in detail and made sure I was comfortable with this big purchase. These two guy are examples of how the car buying experience should be. More

Dealership experience! My experience there was great I had my eye set on a different car I came across my vehicle here and wanted to see the vehicle and Sergio was there fro My experience there was great I had my eye set on a different car I came across my vehicle here and wanted to see the vehicle and Sergio was there from the beginning and he has excellent customer service he took the time to find me something reasonable! Thanks to him I have my car and I couldn't ask for a better sales rep who actually made you feel comfortable and not pressured ? More

Perfect Service My experience at this dealership was perfect. Ill definitely be returning in the near future. Sergio was very knowledgeable and helpful. There was ne My experience at this dealership was perfect. Ill definitely be returning in the near future. Sergio was very knowledgeable and helpful. There was never any hassles and he was straight to the point. Best service I've had in a very long time! :) More

Larry Leonard service I purchased a Toyota Camry and Larry was courteous from the beginning to the end of the process. Thank you Larry for your professionalism. Al I purchased a Toyota Camry and Larry was courteous from the beginning to the end of the process. Thank you Larry for your professionalism. Alice Jackson More

BEST EXPERIENCE IVE HAD BUYING A CAR! I gave a full scale 5-star rating because of the way we were treated by Kullen Brewer and the team . We had every question answered right then and the I gave a full scale 5-star rating because of the way we were treated by Kullen Brewer and the team . We had every question answered right then and there and we were given multiple options on the vehicle of choice. We have recommended all of our friends and family members. THANK YOU! More

I WILL BE BACK - (Arnold Schwarzenegger's voice) My first time buying a truck and I must say it was the best experience yet. The dealership had a very customer friendly environment and my sales rep ( My first time buying a truck and I must say it was the best experience yet. The dealership had a very customer friendly environment and my sales rep (Sergio) was great. I went back to the dealership in December to buy a truck mainly because of the great service I was afforded the first time I visited in October. I test drove a couple of trucks before settling on my new 2017 Tundra. I had no problem with the trade in or financing. I love my truck and will I go back there to buy another car or recommend the dealership or the sales rep........ YOU BET. More

A wonderful experience This was my first time leasing a vehicle and Andrei made what could have been a stressful ordeal incredibly pleasant. Andrei and Tramaine did an excel This was my first time leasing a vehicle and Andrei made what could have been a stressful ordeal incredibly pleasant. Andrei and Tramaine did an excellent job explaining the leasing process and Andrei worked within my budget, while still getting me into the vehicle I was most comfortable with. Andrei, Derrick, and the rest of the employees at Family Toyota are top notch. More

New Dealership I chose to do business with a smaller dealership because other dealerships has screwed me over. The staff here was cool. Didn't feel like salesman. I chose to do business with a smaller dealership because other dealerships has screwed me over. The staff here was cool. Didn't feel like salesman. I like toyota so I knew what I wanted and how much I wanted to pay. Got a great deal. I worked with Shakiya. More