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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

January 24, 2022

Had an awesome experience at Family Toyota in Arlington with salesperson Richard Bui. He always addressed my questionaries through calls and text, it saves lot of time for me. Richard took time to careful More

by prasad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bui
Jan 25, 2022 -

Family Toyota of Arlington responded

Hi Prasad, thank you for taking the time to write a review! We're thrilled to hear our Sales Team went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your first new ride! We truly appreciate your positive feedback, and we are looking forward to working with you again at Family Toyota of Arlington.

January 09, 2022

I typically do not like shopping for a new vehicle as it is always a contest of wills at each dealership to negotiate the best price. Most dealerships will attempt to keep you there all day so that you will More

by rahe.loftin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Cody Nelson
Jan 09, 2022 -

Family Toyota of Arlington responded

Thank you for sharing your experience! We are happy to know that you had such a pleasant experience with our Sales Team. If there is anything else we can help you with, feel free to let us know. Family Toyota of Arlington welcomes you back!

January 09, 2022

Alex was great to work with. He was very patient , answering ALL of my questions and concerns. He was very polite, well mannered, and knowledgeable about the vehicle. He made it a pleasurable experien More

by SJW
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
Jan 09, 2022 -

Family Toyota of Arlington responded

Thank you for giving Family Toyota of Arlington a great review! We are thrilled our team delivered exceptional service. We look forward to welcoming you back again next time. Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

January 08, 2022

Have purchased several cars from Family Toyota. Great experience, service and Andrei is the best! More

by S&J2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Jan 08, 2022 -

Family Toyota of Arlington responded

Thank you! We are delighted to learn about your visit and that you drove away with a great deal on your new vehicle. Our team is available should you require any extra help.

January 03, 2022

Convenient location, friendly service, reliable, discounts, shuttle service, trustworthy, helpful, provided good past service quality, More

by QNewLex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vannessa Obregon, Ivan Carpio
Jan 04, 2022 -

Family Toyota of Arlington responded

We are so pleased to read your amazing review for us here at Family Toyota of Arlington. We strive to be the best for our customers. We appreciate your kind words and value your business.

December 29, 2021

Great place to buy a vehicle and also a great place to have your vehicle serviced and maintained. Very friendly staff prompt service and reliable work. More

by darrellred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Hamilton
Dec 29, 2021 -

Family Toyota of Arlington responded

Family Toyota of Arlington wants to thank you for the five star rating, we appreciate the comments regarding the visit!

December 28, 2021

Worked with Jesse for our purchase of a 4 Runner. No pressure and got a good trade in for our car. Highly recommended. Thanks for positive experience. More

by doug_reynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 28, 2021 -

Family Toyota of Arlington responded

Hi Doug, It is nice that you encountered a pressure-free experience with our team. We hope that you enjoy your Toyota 4Runner and we appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and we hope to see you again.

December 15, 2021

Trevonta Giddens and Brandon Bough were both incredibly helpful. I priced my trade in around Thanksgiving and kept thinking back and forth on what kind of vehicle I wanted. I came in on a Monday evening an More

by C Foster
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevonta Giddens, Brandon Bough
Dec 15, 2021 -

Family Toyota of Arlington responded

Thank you for the awesome feedback. We are so delighted to learn our Sales Team provided you with an incredible experience and the purchase of your new vehicle went smoothly for you. Thank you for choosing to do business with Family Toyota of Arlington and we appreciate you.

December 03, 2021

No ridiculous dealer markups in this market already earns 5 stars for this place in my book. I also want to give a special shout out to Richard Bui for helping me buy a new Tacoma. The process was easy an More

by ericbui2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bui
Dec 03, 2021 -

Family Toyota of Arlington responded

Eric, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great Toyota Tacoma and was able to make your overall experience at our dealership easy. IF you ever need help with your new Toyota Tacoma, feel free to give us a call at Family Toyota of Arlington.

December 02, 2021

Looking where to do oli change late hours l checking to this dealers fortunately he told me they're almost to close and l got the services was looking for and was grand, l appreciate ur business More

by Miriam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Olivera
Dec 01, 2021 -

Miriam responded

Yes was well done thanks you all the services

Dec 01, 2021 -

Miriam responded

Service well and thanks very much

Dec 02, 2021 -

Family Toyota of Arlington responded

Thank you for taking the time to leave us a great review, Miriam! It was a pleasure to work with you, and we look forward to your next visit.

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