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Family Toyota of Arlington

Arlington, TX

4.7
1,834 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,834 Reviews of Family Toyota of Arlington

July 29, 2016

If you're limited on Time I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to More

by mjgmatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vannessa Obregon, Juan (Carlos) Vigil, Jason Johnannessen
Jul 29, 2016 -

Family Toyota of Arlington responded

Thank you for taking the time to leave such a wonderful review! Our team strives to provide all our customers with an honest, friendly, and satisfying experience and they will be very happy to hear they continue to achieve that. Please feel free to let us know if there is anything we can do for you. We greatly appreciate your business and look forward to seeing you again in the future.

July 29, 2016

Great Experience. Good experience from start to finish. Friendly and efficient people. He called immediately after my internet inquiry and followed up. Looking forward More

by Marysteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bateman, John West
Jul 30, 2016 -

Family Toyota of Arlington responded

Mary, we appreciate your 5-star review! It puts a smile on our face to see that you had such a positive experience with John and Justin. Our staff is highly trained to put our staff first and are glad to see they did just that! We look forward to servicing you in the future! Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 29, 2016

Great Person David Nevills was very good and have good service the transaction was smooth myself and my wife is very happy with our purchase and would recommend D More

by Nt1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Barrigan, David Nevills
Jul 30, 2016 -

Family Toyota of Arlington responded

We are so happy to see that you and your wife have a good service with David! I will be happy to let David know to keep up the smooth service. Congratulations on your new car and welcome to the Family Toyota of Arlington! Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 28, 2016

I was doubtful but that changed real quick I arrived doubtful due to other bad experiences at other dealerships but that changed quickly. Salesperson Cristian Hernandez didn't give up and worke More

by b778ea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Hernandez
Jul 28, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're delighted to hear that Cristian provided you with such an excellent experience. Our team is proud of our fast, friendly service. Congratulations on your new car, please let us know if we can be of help in the future!

July 28, 2016

The most professional and friendly dealership! I am not fond of dealing with car dealerships, but Family Toyota really changed my experience. Not only were they very professional, but were refres More

by Azle Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hataway, Leon Suggs, Lyman King, Sergio Valencia
July 25, 2016

Awesome customer service! Everyone at Family Toyota is so nice and helpful! Would highly recommend my family to come here! Extremely professional and respectful. Great price, More

by TAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback! We're delighted to hear that we were able to provide you with the great service you deserve. We're proud of our helpful, friendly atmosphere. Congratulations on your new vehicle!

July 25, 2016

Excellent Service Got excellent service! David Nevills is very prossional and welcoming. He come highly recommended! If your ever in the market go see David. Thanks More

by Taps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your review! We're so happy to hear that David was so helpful. It's always wonderful hearing from our happy customers. Congratulations on your new vehicle, please let us know if we can be of service in the future!

July 25, 2016

Toyota lease experience was amazing New purchase they listan to what you say not what they want to sell you. Stay away from freedom of ft worth go see John orJustin. They rock. More

by Casey.1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Barrigan, John West, Adam Ramsey
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your review, Casey! We're happy to hear that John and Justin were so helpful. We appreciate your business, let us know if we can be of service in the future!

July 24, 2016

There is always a solution with them I had the best experience with them , great behaviour with customers all professional staff and great cars, I really appreciate the way the treated me More

by Nazeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Patrick Barrigan, Will Davis, John West
Jul 24, 2016 -

Family Toyota of Arlington responded

Glad to know that you were treated well, and that you had the best experience working with our team. Thank you for sharing your review, Nazeer. We are glad to have made business with you, and look forward to working with you again in the future! Should you need anything, do not hesitate to let us know. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 24, 2016

Very helpful and knowledgeable We enjoyed our experience. We were treated well, got all our questions answered, and were prepared to make a solid decision in the replacement of one More

by 2CAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Justin Bateman, Sergio Valencia
Jul 24, 2016 -

Family Toyota of Arlington responded

We're happy to know that you enjoyed your experience working with both Sergio and Justin. Thank you for taking the time to share your review. Your business is truly appreciated and we look forward to working with you again in the future! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

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