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Family Toyota of Arlington

Arlington, TX

4.7
1,832 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,832 Reviews of Family Toyota of Arlington

July 23, 2016

Review Robin Leach was the service advisor for my work. He was outstanding. I appreciated the discussion I had with him at checkout about my truck's service More

by Whatever
Recommend Dealer
Yes
Employees Worked With
Robin Leach, Terence Peden
Jul 24, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback. Though I am glad to know that you are happy with our team and your experience at our dealership, we will surely find ways to make it easier to compliment our staff when needed. Your business is truly appreciated and we look forward to your next visit! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 23, 2016

Easy, Smooth Purchase David was so easy and kind to work with! He took the time we needed to show us multiple options. The entire experience was very satisfying. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 24, 2016 -

Family Toyota of Arlington responded

I am happy to know that you are satisfied with your experience, Frank. Thank you for taking the time to share your review. Your business is appreciated and we look forward to working with you again in the future! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 22, 2016

Very attentive Went into get key FOB programmed and recall on vehicle. They were very attentive and professional. they got me in and out in a reasonable amount of ti More

by elig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hataway, Leon Gibson
Jul 24, 2016 -

Family Toyota of Arlington responded

I am happy to read that your experience working with our team went well. Your time is important to us. So, it is wonderful to know that it was utilized wisely. Thank you for your business. We look forward to working with you again in the future! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 21, 2016

Professionalism and Customer Service at its Best! Purchasing our new Toyota Highlander was the best car buying experience we have ever had. Fantastic salesperson, Adam Ramsey! We contacted this deale More

by Smoothride$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bateman, Matt Ramsey, Adam Ramsey
Jul 24, 2016 -

Family Toyota of Arlington responded

I am glad to hear that Adam was able to ensure the best car buying experience you and your husband have had while visiting our dealership. Congratulations on the purchase of your Highlander! I am happy to know that you love it. Thank you for your business, and we look forward to seeing you soon! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 20, 2016

Battery issue Came in to get a battery inspection. Robin did a great job as usual helping me and informing me of the issue with the battery. More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Jul 24, 2016 -

Family Toyota of Arlington responded

I am glad to know that your battery issue was resolved and that Robin was of great help to you. Thank you for sharing your review, Author. Your business is truly appreciated and we look forward to your next visit! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 20, 2016

Amazing car buying experience! Sergio, Dontha, Matt, and Leon all worked together to make this an incredible car purchasing experience for me. The vehicle I wanted was not on their More

by Sharonx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Matt Ramsey, Dontha Robinson, Sergio Valencia
Jul 24, 2016 -

Family Toyota of Arlington responded

It is very wonderful to hear that you have had an incredible car buying experience working with our team, Sharon. I am glad to know that Sergio, Dontha, Leon, and Matt, were able to get you the 4Runner that you wanted and that they have also earned your business. Thank you for sharing your review. Should you need anything in the future, please do not hesitate to ask! We look forward to your next visit! Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 20, 2016

Great service We had a good experience with this dealership they have a wonderful customer service and they are all friendly .Jhon west was really helpful in every More

by Haseen m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Patrick Barrigan, John West
Jul 24, 2016 -

Family Toyota of Arlington responded

Thank you for sharing your review, Haseen. It was a pleasure working with you, and I am glad to know that you are happy with our dealership. Should you need anything in the future, please do not hesitate to let us know! We look forward to your next visit. Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 18, 2016

40000 MILE SERVICE - OIL CHANGE-TIRE ROTATION Very satisfied with the Excellent Service I received at the Dealership. They even came and ask if I would like to have my car hand washed....complime More

by amannissue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington
Jul 18, 2016 -

Family Toyota of Arlington responded

Thank you for the review! We are pleased to hear Bobby went the extra mile to provide you with an excellent experience. He will be happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 18, 2016

service to my car Very friendly sales person, quick service, Called as soon as the car was ready. More economical than w/ the previous Auto nation. Answer all my qu More

by ToyotaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby - Service
Jul 18, 2016 -

Family Toyota of Arlington responded

Thank you for leaving a great review! We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 18, 2016

Great help, employee quickly got the car asking if i needed anything. Everybody was helpful. Sales man explained very well what other repairs my car needed. More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hataway
Jul 18, 2016 -

Family Toyota of Arlington responded

Thank you for leaving a great review, Jose! It was our pleasure to provide you with an excellent experience. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

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