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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

August 25, 2021

Richard Bui is not your typical car salesmen. He made the process of trading in my car and buying a new Tacoma very easy. Was able to work the entire process through text, which was very convenient. Th More

by bizzarri401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bui
Aug 25, 2021 -

Family Toyota of Arlington responded

Thank you for taking the time to write a positive review! We are glad to hear Richard was able to help you find a great Toyota Tacoma and was able to make your overall experience at our dealership easy. If you ever need help with your new Toyota Tacoma, feel free to give us a call at Family Toyota of Arlington.

August 25, 2021

It was an amazing experience left happy with what I wanted and the whole process was super easy and smooth and the selection of trucks is amazing More

by Bwood959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Hamilton, Brandon Bough, Wesley Larocque, Nicole Okinaga, Juan Montiel
Aug 26, 2021 -

Family Toyota of Arlington responded

Hi there, Your satisfaction means everything to us, so it is wonderful to know that you got exactly what you wanted. Enjoy your purchase and at Family Toyota of Arlington we appreciate your business.

August 24, 2021

Worked with an attentive and enthusiastic salesman who made our internet deal run smoothly too. Thanks for making our buying experience enjoyable and quick. We are grateful! More

by mookiebites
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe
Aug 24, 2021 -

Family Toyota of Arlington responded

Thank you for the positive star rating and kind words! The team is glad your experience was smooth. We look forward to future visits.

August 21, 2021

I strongly recommend everyone on this planet to purchase new or used cars at Family Toyota of Arlington. If u need it you’ll get it, if u want it you’ll have it. Race , color, nationality, all welcome at Fa More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windsor Rippetoe
Aug 21, 2021 -

Family Toyota of Arlington responded

Thanks for the awesome review! We are glad we could give provide you with a great buying experience.

August 08, 2021

It was a pleasure dealing with Reza. He was helpful in every way. He made my out of town car buying experience easy and fast. Anytime I had a question…he was really quick to respond. He was excellent at h More

by Shawn G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Reza Zakeri
Aug 09, 2021 -

Family Toyota of Arlington responded

Hi Shawn, Your review is important to us. It is wonderful that our team were able to keep you informed of the details whilst making your experience easy and fast. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and know that we are always here to assist you.

August 07, 2021

Khoa was super friendly and made sure we were taking care of and our needs were met. Highly recommend him to work with you on your new car purchase. More

by SFR176
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Khoa Nguyen
Aug 07, 2021 -

SFR176 responded

Mr. Palmer also made sure everything with the finance portion was explained and our needs were met in that aspect as well. Super friendly people that make sure each deal is made easy as possible.

Aug 09, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for sharing the details of your recent visit. It is wonderful that our team were super friendly and attentive to your needs. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and know that we are always here should you need us.

August 03, 2021

$10k over new price on their used car with the same specs. Don't fall for this over priced dealership, they're banking on people who don't know any better. More

by LookingForTesla
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jolio
Aug 03, 2021 -

Family Toyota of Arlington responded

Hi, Thank you for sharing your feedback regarding our pricing. I would like to learn more about your review. Please reach out to me at your convenience. I hope to connect soon. Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

July 29, 2021

Poor service! Made appointment to look at a car, but it was sold before I arrived. They didn’t call to cancel. Drove an hour there! More

by Don’t waist my time
Customer Service
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Jul 29, 2021 -

Family Toyota of Arlington responded

Hi, Thank you for your feedback. We take our customer satisfaction very seriously here at Family Toyota of Arlington and I would like to know more about your sales experience. Would you please reach out to me at your convenience? Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

July 28, 2021

I was interested in a new vehicle so I stopped by Family Toyota of Arlington and Jesse Roach helped me, he was super helpful in answering all of my questions. I definitely will be referring him to other peo More

by Tylerheather04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Roach
Jul 29, 2021 -

Family Toyota of Arlington responded

Hi Tyler, Thank you for taking the time to give us your review. It is great to hear that our team were super helpful and provided you outstanding customer service. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and we look forward to working with you in the future.

July 19, 2021

OUTSTANDING SERVICE! First, let me start by saying Andrei M. And the team there worked their butts off to find my vehicle in these trying times. Very friendly, kept us updated with what they were able to fin More

by k.richardson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Jim Palmer
Jul 19, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for your positive review. We are thrilled you had a friendly, professional and helpful and timely sales experience with our team here at Family Toyota of Arlington. We are looking forward to your next visit with us here for any of your future automotive needs.

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