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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

July 08, 2021

My husband had such a great experience buying his car here that when I needed a car 2 years later, he insisted I go to Family Toyota of Arlington and talk to Andrei. I did, and I have no regrets, I had a More

by Acooley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Jim Palmer
Jul 08, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you kindly for your positive review. We are pleased you had such a professional, efficient and helpful sales experience with our team here at Family Toyota of Arlington. We hope you enjoy your new purchase and we appreciate your loyalty. We are looking forward to your next visit with us for any of your future automotive needs.

July 05, 2021

Wesley LaRoocque extremely helpful in re-financing my Toyota IM. More

by MikeMitch175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Larocque
Jul 05, 2021 -

Family Toyota of Arlington responded

Mike, Thank you for the positive review! We are glad to hear Wesley was able to assist you with the refinancing of your Toyota IM! Please come back and see us for any future automotive needs.

July 05, 2021

Andrei was great to work with, knew exactly what we were looking for and never hesitated to answer any and all our questions. A truly wonderful experience More

by nmarquez1818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Matt Luck, Jim Palmer
Jul 08, 2021 -

Family Toyota of Arlington responded

Hi there, Your review is important to us. It is fantastic to know that our team were attentive to your needs whilst keeping you appraised of the details. Enjoy your purchase and know that at Family Toyota of Arlington we are always here for you.

July 03, 2021

We had a great experience at Family Toyota in Arlington yesterday! Richard Bui was our salesman and was great to work with. I had been shopping for about 3 weeks and gone through some games with other de More

by OlsonT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bough, Richard Bui
Jul 05, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for taking the time to tell us about your great experience. It pleases us to know that our team were great to work with and that they created a pressure free environment. Enjoy your purchase and thank you for choosing Family Toyota of Arlington. We look forward to your next visit.

June 29, 2021

Reza Zakeri is the best sales person at Toyota, he helped me upgrade my lease car with ease and gave me great pricing! Will be back for another purchase! More

by taroford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Zakeri
Jul 01, 2021 -

Family Toyota of Arlington responded

Thank you for the excellent feedback! We are so happy to see that you were able to upgrade your lease and that your experience with your salesperson was outstanding. Congratulations and we look forward to your next visit to Family Toyota of Arlington!

June 25, 2021

Visit Reza! Great to work with nice guy. The entire staff was very helpful…. Just got my 2nd car in a year from them More

by Mike F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Zakeri
Jun 27, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for your positive review. We are pleased you had a helpful, professional experience with our team. We appreciate your choice to use Family Toyota of Arlington again and we hope you enjoy your new purchase. We look forward to your next visit with us.

June 24, 2021

This dealership has been the best for me and my wife, as well as my daughter who I had just bought a car for. She has said she loves her new car and my wife has now said she would want a new car. More

by Jared Balles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Beck, Chris Long, Windsor Rippetoe, Faheem Darville
Jun 24, 2021 -

Family Toyota of Arlington responded

We strive for customer experiences like this, and could not be more pleased. Thanks for letting us earn your business.

June 23, 2021

First time purchase from Toyota and Andrei was great to work with. He gave both professional and personal guidance to us making our Highlander buying experience both easy and comfortable. Family Toyota is More

by PamnDi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Jim Palmer
Jun 24, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for your excellent review. We are thrilled our sales team here at Family Toyota of Arlington provided you a professional, welcoming and helpful experience. We hope you enjoy your new Highlander and we look forward to your next visit with us for any of your future automotive needs.

June 22, 2021

I had called Clifton and said that I was needing paperwork so I could secure a 2009 Toyota and I was on my way To the dealership.He and I texted back-and-forth. He assured me he would send it he did More

by Kparr2021
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Luck, Brandon Bough, Clifton Poe, Faheem Darville
Jun 23, 2021 -

Family Toyota of Arlington responded

Hi, I appreciate you taking the time to share your feedback and would like the opportunity to discuss your recent experience with our Sales and Finance Teams. Can you please contact me at your earliest convenience? I look forward to hearing from you. Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

June 16, 2021

First time doing business with this dealership. Everyone I worked with from the sales, service, to the finance department were very friendly, professional, and knowledgeable. More

by Shandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Jim Palmer
Jun 17, 2021 -

Family Toyota of Arlington responded

Hi Shandy, Thank you for your positive review. We are thrilled that our team were friendly, professional and knowledgeable whilst assisting you. Enjoy your purchase and at Family Toyota of Arlington we look forward to working with you in the future.

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