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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

May 15, 2021

I purchased a 2021 Venza from Family Toyota in Arlington. At my first introduction to my salesman, Reza the transaction was quick and smooth. Reza went out of his way to make the purchase a positive experien More

by rkreitzer53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Brandon Bough, Reza Zakeri
May 16, 2021 -

Family Toyota of Arlington responded

Thank you so much for your nice feedback regard the purchase of your 2021 Toyota Venza and for our team members. We are so glad to have helped you out. Please do let us know if there is anything additional we can do at {loc}.

May 15, 2021

My extended family has been purchasing cars from Andrei Mihailescu for over 20yrs. We have always been treated great and with honesty. I highly recommend asking for Andrei. Also, a great shout out to Jim P More

by Jodiaclark69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Matt Luck, Jim Palmer
May 16, 2021 -

Family Toyota of Arlington responded

Thank you so much for sharing how Andrei has taken care of you and your family the past two decades. We are always striving to treat our guests to the very best care and attention. If there is anything additional we can do in the future, please do not hesitate to contact us.

May 11, 2021

I was shopping for a 2021, 4Runner TRD Pro for a while; specifically, in the exclusive “lunar rock” color. Matthew Luck replied to my inquiry on Facebook & provided me with a lot of insight in regards to p More

by JoSo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Richard Bui
May 12, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and with the help of our team, especially Matthew and Richard. We value your business at Family Toyota of Arlington, and we hope that you will continue to visit us. Enjoy your 4Runner!

May 10, 2021

I have been buying many cars from Andrei since 1996 . All Toyota’s and today I bough our second Prius from him. Always professional, good sense of humor and never disappoints We highly recommend Andrei a More

by terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh, TJ Hamilton
May 12, 2021 -

Family Toyota of Arlington responded

Terry, thank you for the positive feedback! We are delighted to know that you are a loyal customer and to know that our team has been helpful, especially Andrei. We value your business at Family Toyota of Arlington, and we appreciate you recommending us!

May 09, 2021

Richard was professional and very personable. I highly recommend that you request Richard Bui to be your salesman for your next car buying experience. Thanks again Richard! More

by Glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bui
May 09, 2021 -

Family Toyota of Arlington responded

Thank you for choosing Family Toyota of Arlington, Glenn! We are happy to know that Richard provided you with professional and personable service. Congrats on your new car and we look forward to working with you again!

May 05, 2021

Car shopping should not be stressful! Andrei went above and beyond to ensure our experience was seamless. Thank you to Andrei and Family Toyota of Arlington. More

by BDAVILA
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Brandon Bough
May 06, 2021 -

Family Toyota of Arlington responded

We know the importance of having a great experience when purchasing a car. We're so glad that Family Toyota of Arlington lived up to your expectations and we'll give a shout out to Andrei! Thanks for your business.

May 04, 2021

Great dealership to do business with. I worked with Lisa Hope on a vehicle purchase via text and phone conversations since I live 3 hours from their location. Lisa was very helpful and communication was gre More

by tpshigoda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Hope
May 05, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear that your experience with Lisa was smooth and communicative. We appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and we hope to see you again.

May 02, 2021

Andrei was very helpful and professional in the car buying process! He was patient and answered all of my questions throughout without putting pressure on final purchase. More

by nmortazi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
May 03, 2021 -

Family Toyota of Arlington responded

We're so glad you had a great experience with Andrei! Thanks for taking the time to leave such a wonderful review!

April 29, 2021

I have been looking for a new 4Runner for a while now and Clifton Poe made it happen. He was straightforward and worked with me through the entire process. I got what I was looking for fast and easily. Jim P More

by ColeG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe, Jim Palmer
Apr 30, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are delighted to know that you had a good sales experience with us at Family Toyota of Arlington and with the help of our team, especially Clifton and Jim. We value your business, and we look forward to any future visits!

April 24, 2021

Clifton is the best sales rep ever! I would recommend him! He makes our purchasing process very easy and smooth! I am so happy that Clifton was my sales rep! More

by Lisettecas01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe, Clifton Poe
Apr 24, 2021 -

Family Toyota of Arlington responded

We would like to thank you for this thoughtful 5-Star review and for mentioning Clifton! We work incredibly hard to provide our customers with an amazing car-buying experience, and learning feedback like yours is why we do it! We appreciate your business and we can't wait to see you again soon!

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