Family Toyota of Arlington

Excellent Mr. Paul Ward was so professional and helpful in me buying my new car. Family Toyota is military friendly and I would recommend it to anyone that is l Mr. Paul Ward was so professional and helpful in me buying my new car. Family Toyota is military friendly and I would recommend it to anyone that is looking for a new car. More

Best experience I’ve ever had, hands down! Paul Ward and the rest of Family Toyota made my purchase a breeze. Paul was up front and transparent from day one. I came in for a test drive on a Tue Paul Ward and the rest of Family Toyota made my purchase a breeze. Paul was up front and transparent from day one. I came in for a test drive on a Tuesday and not once did Paul try and push a sale on me. Three days later, I was driving my truck home after doing most of the leg work over email and literally spending an hour at the dealership. Thanks again Paul! More

Awesom. Worked with Paul Ward he was awesome got us a great deal. The people at the dealership are all friendly and welcoming. Very happy customer!!! Worked with Paul Ward he was awesome got us a great deal. The people at the dealership are all friendly and welcoming. Very happy customer!!! More

Nick was great Nick was extremely patient, kind and informative. Appreciate the fact he was not pushy and allowed us time to browse. Internet is a great way to shop. Nick was extremely patient, kind and informative. Appreciate the fact he was not pushy and allowed us time to browse. Internet is a great way to shop. Really glad we found Family Toyota, it was worth the drive. More

Stela went out of her way to help me find the perfect car I needed a car fast. Stela made it happen. She was knowledgeable and helpful. Really liked the selection of Camry's to look at. I had lots of option I needed a car fast. Stela made it happen. She was knowledgeable and helpful. Really liked the selection of Camry's to look at. I had lots of options to choose from. More

Quick and Great service! Went in to see Paul Ward, he was able to get everything taken care of for me and got me in and out, went over everything with me. Great service!! I wo Went in to see Paul Ward, he was able to get everything taken care of for me and got me in and out, went over everything with me. Great service!! I would recommend any one to come down and talk to Paul! More

Awesome customer service! This dealership was excellent to work with! Our experience manager, Chris O’Neal, made our first car-buying experience so easy and non-stressful. This dealership was excellent to work with! Our experience manager, Chris O’Neal, made our first car-buying experience so easy and non-stressful. He wasn’t pushy and seemed to genuinely want to get the best deal for us. He was funny and patient with us, as we had our two toddlers with us. This dealership has taken care of us even after the sale of our car and made sure we got a good price. Hey hey had a good selection of cars at good prices and had a good small-dealership feel when working with them. I felt like our service was individualized and not like we were just another number they were trying to push through. More

The second time around My wife and I came in about a month ago and purchased a 2019 Highlander. Andrei was our salesperson and was absolutely marvelous. He explained everyt My wife and I came in about a month ago and purchased a 2019 Highlander. Andrei was our salesperson and was absolutely marvelous. He explained everything thoroughly and helped my wife get over the payment shock. It was an absolutely wonderful experience at the dealership and with Andrei. So a month later my wife purchases a used 4Runner for me as a surprise. And that experience was EVEN BETTER, if you can believe that. I cannot truly put into words the ease and professionalism during the experience. I truly don’t think that you can find a better dealership and a better salesman. When you go ask for Andrei and you will drive off extremely happy, and in a new vehicle. More

He was patient and awesome thanks andrei! Soon as we got there he helped me and my wife with the Toyota Camry she liked and took us back and he helped us with the car payment we wanted and wa Soon as we got there he helped me and my wife with the Toyota Camry she liked and took us back and he helped us with the car payment we wanted and was patient and understanding through it all thanks andrei! More

A+ Service Where do I start? Karissa and Scott are the dream team. I had an amazing car buying experience. They are extremely friendly and helpful. They are avai Where do I start? Karissa and Scott are the dream team. I had an amazing car buying experience. They are extremely friendly and helpful. They are available to answer all my questions. They don't pressure which is a great feeling. I HIGHLY recommend this dealership. I've had my fair share of bad experiences but NEVER here!!! They do a wonderful job at making you feel welcome and at ease. They make you feel like they are on your side and will help you reach your goal. If you are shopping and on the fence about where to buy a car....just GO here. I promise you won't regret it. More