Family Toyota of Arlington

Great and Honest Happy that I was able to buy my 2018 Toyota car from here. Thanks to Janett for helping us translate everything in Spanish for me and my family. Happy that I was able to buy my 2018 Toyota car from here. Thanks to Janett for helping us translate everything in Spanish for me and my family. More

Fantastic Customer Service Shayla was the best Sales person I have ever delt with. She was not pushy, and made the experience very warming. She was very knowledgeable in all o Shayla was the best Sales person I have ever delt with. She was not pushy, and made the experience very warming. She was very knowledgeable in all of the models. She made sure to cater to my needs and wants. She even had my Daughter feeling very excited to buy a car. I recommend Family Toyota and most of all Shayla to everyone! More

Painless I've alway's dreaded buying a new car.Paul Ward was great to work with knowledgeable, easy to work with, followed up by Daniel Youssefzadeh in finance I've alway's dreaded buying a new car.Paul Ward was great to work with knowledgeable, easy to work with, followed up by Daniel Youssefzadeh in finance great experience. i've already reccommended them to some of my colleagues. More

the guys were great I will recommend tha Arlington family Toyota to my friends. Because the people are the real family as the name describes. The two guys Dontae and Sean I will recommend tha Arlington family Toyota to my friends. Because the people are the real family as the name describes. The two guys Dontae and Sean whittle were brothers. I trusted the service and was out less than hour with the car. Was delivered to my door and paid the check at my door. That is trust they give you. More

Paul is amazing. Paul listened to what it was that I needed and was on task from the very beginning. He didn't waste my time showing me cars that didn't meet my needs Paul listened to what it was that I needed and was on task from the very beginning. He didn't waste my time showing me cars that didn't meet my needs and I left with a great deal. I didn't plan on buying a car today but he made me an offer I couldn't walk away from. If you're looking for a car I wouldn't suggest anyone else but him to take care of you. The facility was clean and when Paul was pulling around car options other employees that passed asked if I was being taken care of. I had a wonderful experience and they have a customer for life. More

Car buying experience working with Nick Thursday July 12th was at Family Toyota of Arlington having a complimentary oil change on my wives car and decided I wanted to trade my old Ford Escap Thursday July 12th was at Family Toyota of Arlington having a complimentary oil change on my wives car and decided I wanted to trade my old Ford Escape in. So I waited for Nick Chargualaf who sold me my wives car. This car buying experience was even better than before. I picked out a Tacoma pickup and was told it didn't have a back seat, which I said was fine. Then after taking with my wife she said we should have the rear seat. I texted Nick and asked if it would be a problem to change the truck I picked since I didn't take deliver yet. He said it was fine and he handled all the details and sent me a picture of the truck I was getting and I picked it up on Saturday. Scott Zech was the finance officer and he was extremely helpful as well. This is the best car dealer I have ever dealt with in my 46 years of buyng cars. All the employees treated as though they have known me forever. They truly are a family and I will only buy from them. I highly recommend them. More

Not what I’m used to I have had bad experiences working with other dealerships in the past that left me with a bad taste in my mouth when I think about the car buying proc I have had bad experiences working with other dealerships in the past that left me with a bad taste in my mouth when I think about the car buying process. The experience I had working with Dontha was extremely surprising and welcomed. From the very beginning, he was very responsive, upfront, and transparent with everything and this was something I was not used to. I traveled all the way from Houston to purchase my vehicle and Dontha provided exceptional service. His number one priority was to ensure all my questions were answered and that I was completely satisfied. This by far the best experience I have ever had going through the car buying process and I wish more dealerships could follow suit. Keep up the amazing job you are doing Dontha. Family Toyota of Arlington has an amazing asset! More

Awesome!! Paul Ward is an amazing salesman! My family has bought several vehicles from Family Toyota with Paul working his magic to find us the perfect vehicle Paul Ward is an amazing salesman! My family has bought several vehicles from Family Toyota with Paul working his magic to find us the perfect vehicle for the budget needed. I am a customer for life!! Thanks Paul!! More

Smooth experience with a great salesman Our purchase was unique as we had someone else paying for our truck and the check came from out of state. Our salesman, Frank Devries never questione Our purchase was unique as we had someone else paying for our truck and the check came from out of state. Our salesman, Frank Devries never questioned or doubted our situation and was very personable and knowledgeable about finding the right Tacoma and seeing that we were satisfied with all the details. I highly recommend Frank Devries and Family Toyota for your next purchase! More

Awesome experience My experience at Family Toyota was a good one it was professional and helpful five stars very professional very helpful again pleasant experience. Sho My experience at Family Toyota was a good one it was professional and helpful five stars very professional very helpful again pleasant experience. Shout out for Paul Ward & Zoe as well as Daniel in finance & Ronnie Back for making it happen More