Family Toyota of Arlington

Purchase a new 2018 RAV4 for wife. Nick responded to my internet inquiry. We set an appointment for the day I had to drive the 117 miles from home to pick up my wife at DFW. Nick had Nick responded to my internet inquiry. We set an appointment for the day I had to drive the 117 miles from home to pick up my wife at DFW. Nick had several examples for my wife to see. And he chose 1 for her to drive and had it ready to go! Our total time from our arrival until the purchase was completed was one and a half hours! Nick knows his products and and answered all of our questions on the spot. The F&I man, Aaron R. made an excellent financial presentation with no gimmicks or run arounds. This was the smoothest car buying experience I have had in my 5 decades of buying cars. The Best Deal I found and a pleasant F&I experience in record time! Check these guys out. This is the way car buying should be. Gary B. More

Best deal around Great value. Great warranty. Low interest. Lisa Hope went all out to make the experience seamless. There were no rear floor mats. The contract stated Great value. Great warranty. Low interest. Lisa Hope went all out to make the experience seamless. There were no rear floor mats. The contract stated they weren’t responsible, but she got me new ones anyway. More

Excellent Janeth y Aaron, nos hicieron sentir como en casa. No teniamos idea de que podríamos comprar un carro nuevo. Llegamos sólo buscando precios para un car Janeth y Aaron, nos hicieron sentir como en casa. No teniamos idea de que podríamos comprar un carro nuevo. Llegamos sólo buscando precios para un carro usado. Nos ayudaron en el proceso del crédito, papelería, etc., Janeth fue muy educada y tierna con nosotros. Realmente fueron muy amables, salimos de ahi y ya le hablamos a un par de personas que están interesados en comprar un carro, para que los busquen y reciban la misma calidad de atención que nos dieron a nosotros. Gracias por todo. More

If you need a Tundra go see Nic or Paul! Just a solid experience all around. Started the truck search at another dealership and the customer service was subpar. When I sent an email about my Just a solid experience all around. Started the truck search at another dealership and the customer service was subpar. When I sent an email about my interest in a Tundra Paul reached out to me that same Sunday to prep for my appointment on Monday. All around class from Paul. When we arrived Paul was busy with another customer (expected if you have amazing service) then Nic stepped in. No pressure but knew the ins and outs of the Tundra which helped explain a lot about what Family Toyota helps/assists their customers. Closed on the truck in less than 2 hours. Amazing all around experience. More

2018 Camry Michael was great and did what he could to get payments affordable for my family. Definitely recommend if you are looking for a new or used car! Michael was great and did what he could to get payments affordable for my family. Definitely recommend if you are looking for a new or used car! More

Thanks Excellent customer service. We spent less than 2 hours there which was truly appreciated. Definitely going to recommend Paul Ward to everyone I know. Excellent customer service. We spent less than 2 hours there which was truly appreciated. Definitely going to recommend Paul Ward to everyone I know. Thank you so much. More

The worst car experience I went there had a new car and the car had an accident and was a total lost,then I went there again I was sold a used car without knowing and when I I went there had a new car and the car had an accident and was a total lost,then I went there again I was sold a used car without knowing and when I discovered it the next day and went for answers all there could tell me is if u are not comfortable with the car bring it back how do u sell a car with 20,000 miles on it at the same price with the new one,no one said anything about gap insurance,the sales person did not even tell me it was used car very dishonest More

Camry Zoe Avery was patient and an excellent persons to go to for our purchase of a 2018 Camry. I would recommend using Family Toyota of Arlington for any T Zoe Avery was patient and an excellent persons to go to for our purchase of a 2018 Camry. I would recommend using Family Toyota of Arlington for any Toyota purchase. More

Surprise Because I am a skeptic, when I heard there was a deal going on I wasn't sure that I'd get the best prices. However, I did, and I cannot be happier. Th Because I am a skeptic, when I heard there was a deal going on I wasn't sure that I'd get the best prices. However, I did, and I cannot be happier. Thanks to Paul Ward, I left feeling completely satisfied with our purchase. Thanks again. Highly recommend. More

Wonderful Paul Ward was really nice to us! Really great service. I appreciate that he took the time to get us right in and out. Thumbs up (: Paul Ward was really nice to us! Really great service. I appreciate that he took the time to get us right in and out. Thumbs up (: More