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Family Toyota of Arlington

Arlington, TX

4.7
1,834 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,834 Reviews of Family Toyota of Arlington

April 20, 2018

Beyond AMAZING! So before I came to Toyota, I had gone to a different dealership and let me just say it was the WORST experience ever! They definitely won’t worried a More

by TaylorA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward
Apr 21, 2018 -

Family Toyota of Arlington responded

Thank you for the wonderful five-star review! We appreciate that you chose us as your dealership, and that we gave you the positive experience that you deserve. Congratulations on finding the perfect car for you and your family! We will make sure to thank Paul and Daniel for going above and beyond to take care of your needs, and we certainly hope you visit us soon again!

April 19, 2018

Great Experience Couldn't be happier. David Nevills was very helpful and put me in a great vehicle. I highly recommend this dealership and David Nevills to anyone look More

by Tarmstro23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, David Nevills, Ed Haynes
Apr 19, 2018 -

Family Toyota of Arlington responded

Thank you for your outstanding review. We greatly appreciate your positive feedback about David, Ed, and Matt and would love to see you again in the future.

April 19, 2018

Thieves and liars Took my truck in for warranty work and while it was there for 5 weeks I was repeatedly lied to. From the writers saying that the noise it was making w More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William, Nick, Matt Luck, Benny Gonzalez
May 05, 2018 -

Family Toyota of Arlington responded

Ryan, Thank you for taking the time to share your honest feedback. I am concerned to learn that your experience in our service department was not up to par with our standards. We understand your frustrations and would like an opportunity to improve your experience with us. Please reach out to us so we can learn more about your visit and see if we can solve anything that went wrong. I look forward to hearing from you. Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

April 19, 2018

Excellent Service, & Dealership! I’ve recently purchased a car from Family Toyota , They gave me the best deal for my car as trade-in, & also Danny Tran, helped me find the perfect ve More

by Haylee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lipinski, Danny (VU) Tran
Apr 19, 2018 -

Family Toyota of Arlington responded

Haylee, Congratulations on your brand new car and deal. We appreciate your recommendation and awesome feedback about Nick and Danny. We'd love to see you again.

April 19, 2018

Good experience Inquired about a rav4 we saw online. The gentleman we spoke with checked to see if the car was on stock before we came in. Todd was upfront and honest More

by 3rzfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hancock
Apr 20, 2018 -

Family Toyota of Arlington responded

Hello, We were happy to help you from beginning to end. Welcome to our family and come back and see us anytime!

April 19, 2018

Outstanding, I felt very welcomed! My salesman was Paul Ward in Arlington Texas and he is amazing! Extremely knowledgeable, friendly, and curteous, he gave me full confidence to become More

by Josh Burnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Apr 20, 2018 -

Family Toyota of Arlington responded

Hi Josh, So glad Paul could be of help to you while you were looking for your vehicle! We are happy to have you become apart of our Toyota family and look forward to serving you for many years to come.

April 19, 2018

Greatest experience ever Great dealership an Paul Ward is great car sales man. Soon as I got here at my scheduled appointment, ball started rolling an got me good deal on the More

by Josh1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Apr 21, 2018 -

Family Toyota of Arlington responded

Josh- Thank you so much for taking the time to write a review. We are ecstatic to hear you had a great car-buying experience with Paul. Thank you for your recommendation. We appreciate your feedback and loyalty. Let us know if you need anything.

April 17, 2018

Costommer If your need a good car and good deal your have to be there Hung Vu is the guy help me looking for me good car and good deal. More

by Phongtran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh
Apr 17, 2018 -

Family Toyota of Arlington responded

Thank you for the five-star review! We're glad that you had a great experience with our team. We hope to serve you again for your future vehicle needs.

April 17, 2018

Great Service !!! Excellent experience Extremely prompt service, the shortest stay that ive had at a dealership EVER . Very informative but no pushy gave me the information I needed to m More

by kswiss2333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens
Apr 17, 2018 -

Family Toyota of Arlington responded

We are ecstatic to hear you received a high level of customer service from Derrick. Thank you for sharing your positive feedback with us. We appreciate your loyalty and business. We hope to see you again in the future.

April 17, 2018

Quick, EASY, and pain free! Had the pleasure of working with Dan Tran, and never had such an easier and smoother experience! He took care of all the hard stuff and explained ever More

by chrisNGUYENERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny (VU) Tran
Apr 18, 2018 -

Family Toyota of Arlington responded

That's great to hear! We're so glad to hear Dan made sure everything went smoothly for you! We appreciate the great recommendation and we look forward to seeing you again.

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