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Family Toyota of Burleson

Burleson, TX

4.9
6,378 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,378 Reviews of Family Toyota of Burleson

August 30, 2022

Made a 9:30 appointment but they had no record of my appointment. What should have taken 45 minutes took nearly 2 hours because I was in the group without an appointment. Why should I make an appointm More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Milburn
Sep 03, 2022 -

Family Toyota of Burleson responded

Hello, We would appreciate the chance to address the feedback you have shared about your visit here at Family Toyota of Burleson. When you have a moment, please send your preferred contact method to me so we can discuss your service appointment. Thank you, Dustin Herndon General Manager (817) 447-4400

August 30, 2022

Great service, very professional team. The family Toyota team is very friendly. Thanks family Toyota of Burlesson. More

by beautifulday.hm.hm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTIAN POHNER
Aug 31, 2022 -

Family Toyota of Burleson responded

Hello. We are happy to learn that you had a great experience at Family Toyota of Burleson. Let us know if there is anything else we can help you with.

August 30, 2022

I recently purchased Toyota Rav4 hybrid from Toyota of burleson . Rosy helped me alot with this purchase. I love the color of car and it was delivered quickly. The entire purchase process was so easy . I More

by Yubraj Timalsina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosy Gonzalez
Sep 01, 2022 -

Family Toyota of Burleson responded

Hello Yubraj! Congratulations on your new RAV4! We are so glad to read that you love it. We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future here at Family Toyota of Burleson.

August 29, 2022

Best car buying experience ever my contact yserel was professional, courteous and helpful would recommend this dealership to anyone More

by joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysrael Placencia, Ben Nourai
Aug 31, 2022 -

Family Toyota of Burleson responded

Dear Joseph, All of us here at Family Toyota of Burleson are thrilled to see that you had such a sincere purchase with our employees. Thank you so much for writing this top-notch recommendation online on DealerRater. Thanks for choosing Family Toyota of Burleson.

August 29, 2022

If you are considering getting a new vehicle, go to Family Toyota of Burleson. I had a wonderful experience purchasing my new 2022 RV4 XLE. Amber was a very good salesperson, who was able to explain More

by juliadc50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Merlott. 5 stars, Amber Parker, Rudolph Frayre
Aug 31, 2022 -

Family Toyota of Burleson responded

Hello Julia, we're honored that you brought your business to Family Toyota of Burleson. It was a pleasure to assist you with the purchase of your new 2022 Toyota RAV4 XLE and to offer you exceptional service during the process. To read that you left as "one happy customer" is rewarding. We thank you for your five-star review.

August 29, 2022

Let just say that Branden Smith in the service department has been amazing. I was having issues with my car and some of it being miscommunication with the back-end staff but through it all, Branden was so pr More

by kobuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Smith
Aug 31, 2022 -

Family Toyota of Burleson responded

Hello! Thank you for taking the time to leave us at Family Toyota of Burleson a positive review. We are happy to know our Service Team kept you abreast of the progress and was able to help you with your repair. Let us know if we can do anything else for you!

August 28, 2022

Excellent dealership, Great Staff, was a able to get in and out of in a few hours and would recommend this dealership to everyone. David Brinkley was my sales person and I highly recommend him. He was frie More

by MVPando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brinkley
Aug 30, 2022 -

Family Toyota of Burleson responded

Hello! We are pleased to know you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and for your recommendation. Family Toyota of Burleson is thrilled to know our Sales Team assisted you efficiently and with high-level customer service throughout the process. We hope you love your brand-new car and look forward to working with you in the future!

August 28, 2022

This is the third vehicle I have purchased from Family Toyota. Always had a good experience. Both Simon & Seth did an excellent job helping me through the process. I will be back. More

by Hansenphil
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Boutin, Simon Hernandez
Aug 31, 2022 -

Family Toyota of Burleson responded

Hello Phil, congratulations on buying your 3rd vehicle with us at Family Toyota of Burleson. Our Sales Team is always making sure our customers are being helped throughout the process to have an excellent car-buying experience. Thank you for being a loyal customer to us.

August 27, 2022

Mustafa was flexible and honest. Very appreciative for everything that was done at this dealership! More

by Mhijar02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Alkfishe
Aug 31, 2022 -

Family Toyota of Burleson responded

Hello! We are pleased to know that you had a great experience with us. It is wonderful to see that our Sales Team delivered personalization and sincerity during your visit. Family Toyota of Burleson thank you for allowing us to serve you.

August 27, 2022

Very friendly and attentive. Started our process online and finished at the dealership. Very smooth process, everyone was very helpful. More

by aprilrose1116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Raim, Daniel Irizarry
Sep 01, 2022 -

Family Toyota of Burleson responded

Hello! Thank you for your stellar review! Our Sales Team was glad to ensure your experience was smooth and enjoyable. All of us at Family Toyota of Burleson hope to see you again in the future!

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