Family Toyota of Burleson

Had a great experience here. They went above and beyond helping my grandmother get a new car. They went above and beyond helping my grandmother get a new car. More

Ysrael is very professional and easy to get in contact with! He made sure I was up to date with the incoming inventory even through the shortages! Finally after almost 8 months, I got a van! Woo! Thanks Y with! He made sure I was up to date with the incoming inventory even through the shortages! Finally after almost 8 months, I got a van! Woo! Thanks Ysrael! More

Simon was awesome went out of has way to take care of me . He kept me up to date of my suv of when it I would be delivered. . He kept me up to date of my suv of when it I would be delivered. More

Carlos Lewis is 💯. Professional, prompt, and knowledgeable. He must be a manager who needs to be promoted at that. He was my service advisor for a while and then had a Professional, prompt, and knowledgeable. He must be a manager who needs to be promoted at that. He was my service advisor for a while and then had a bit of an absence from that department and I had horrible service. Just one example was I had waited in my car a ridiculous amount of time before being acknowledged and then waited even longer before I had to go inside and ask them what was taking so long which nobody even knew what was going on. I was so irritated. A bunch of youngsters just sitting on their phones. I even tried calling to speak to a manager three times and got hung up on. I was about to change my "home" Toyota location because I was tired of the nonsense but Carlos came back recently (I'm sure it had to be because the department was going to crap) and I've been there an additional 4 times since and have had great service. I'll be a loyal customer has long as Carlos is there. I've always referred people in general here but now I'm specific to the service department (only is Carlos is there). More

Cristian was great and made the whole process super easy I will be a customer of his and Family Toyota for life! I will be a customer of his and Family Toyota for life! More

Excellent customer service and quality work. Knowledgeable of my vehicle needs. I appreciate your dealership. Great service to our community. Continued success. God bless all of you. Knowledgeable of my vehicle needs. I appreciate your dealership. Great service to our community. Continued success. God bless all of you. More

Great customer service. Cristian was amazing and extremely helpful. Would highly recommend coming here and working with Cristian. Super pleased with our experience. Cristian was amazing and extremely helpful. Would highly recommend coming here and working with Cristian. Super pleased with our experience. More

It was an awesome experience purchasing with Family Toyota. It was my first time buying a new vehicle. Mustafa in Sales and Ben in finance had helped me to complete purchasing process without any probl Toyota. It was my first time buying a new vehicle. Mustafa in Sales and Ben in finance had helped me to complete purchasing process without any problems. I have purchased through finance and you would be able to get the best finance rates with if you have a credit score over 690. I’d definitely comeback for my next vehicle purchase. More

I have bought three vehicles from family Toyota of Burleson. All three times were a very good experience I was helped by Simon Hernandez and Seth Boutin. They answered all my questions. I bought a Burleson. All three times were a very good experience I was helped by Simon Hernandez and Seth Boutin. They answered all my questions. I bought a 4Runner. Simon helped me compare the many 4Runner options and that helped with my final decision. Both Simon & Seth were very professional throughout the process. More

Just purchased a 2022 Tacoma. The salesman, Gerrick Compton was very courteous, informative and helpful. There were no surprises! Everything was exactly as he said it would be The salesman, Gerrick Compton was very courteous, informative and helpful. There were no surprises! Everything was exactly as he said it would be. Stephen Adams More