Family Toyota of Burleson

I went there and the car buying experience was really easy, Fredd Hernandez delivered an excellent customer service and I highly recommend him specialy if you speak Spanish. easy, Fredd Hernandez delivered an excellent customer service and I highly recommend him specialy if you speak Spanish. More

Purchased my first car with Jason Jutz! He did an excellent job of taking care of us from start to finish. In a challenging car buying market right now it was comforting to know that we wer He did an excellent job of taking care of us from start to finish. In a challenging car buying market right now it was comforting to know that we were in good hands. Leith was also friendly and prompt when taking care of our final paperwork! More

Jason and Bryan were very friendly and super helpful. We have gotten several cars from Jason and we will always come back. Thanks for always being there to help us get exactly what we want. We have gotten several cars from Jason and we will always come back. Thanks for always being there to help us get exactly what we want. More

Jason and Brian and Derick were super friendly and helpful. We have gotten several cars from them and we always be coming back. Thanks for always doing what you can to get us exactly what we want. helpful. We have gotten several cars from them and we always be coming back. Thanks for always doing what you can to get us exactly what we want. More

The service department has been beyond amazing. From communication to remembering you and your vehicle. When problems arose with my tundra. They at no point seemed annoyed of my questions. They eve From communication to remembering you and your vehicle. When problems arose with my tundra. They at no point seemed annoyed of my questions. They even let me talk to technician and see the problems. Go see Kyle Lebaron at service. At no point did he pressure an up sell of service. Gave me a list and we had a plan of attack. Kyle all answered/returned my phone call. He work with his best technician to diagnose a major problem(bad lifters) another dealership told me was normal(metal tapping sound). When it seemed that things kept showing up that needed attention. They never once try to blame the customer. They’d tell me to bring it in. They corrected something small due to service. When my last problem arose Kyle drove the truck with the technician to recreate the problem he even asked the manager to drive it. What was amazing is they diagnosed it correctly the first time. When I picked up my truck(still drivable) until parts came in Kyle ask the manager to explain how they came to diagnose the old fan clutch going out. What was amazing the manager knew all I have gone through and spent(had to take on some debt) to keep my truck in working order. He mentioned the services and fixes I’ve done. He said don’t worry will get you fix up. He said we’ll get the fan. I paid no attention to it. I turned my truck in truck later that week when parts came in they had it ready by end of day. Kyle called and said it was ready and that they test drove it to make sure the problem was resolved. When I came to pick up my truck. Advisors greeted me who’d seen me up there frequently. When I see Kyle he handed me my keys and said you’re all set to go. So we walk to the cashier and I sign he said your good. I looked at the receipt and Family Toyota took care of the bill for me. I was blown away. Kyle said he and the manager knew how much trouble and money I had gone through to keep my truck running. My wife and I were worried about tacking on more debt as we can’t afford a new vehicle with the current inflated prices. It is amazing to deal with a dealership that shows they care about their customers. More

Abby made our experience great! She was easy to work with and didn’t push us into a deal/car. We ended up finding just what we wanted and she made the process very quick! She was easy to work with and didn’t push us into a deal/car. We ended up finding just what we wanted and she made the process very quick! More

Jason J and Seth wonderful vist made it very easy to buy probably the best experience I've ever had Definitely 5 stars would recommend to anybody Picking up truck. Today best experience I've ever had buy probably the best experience I've ever had Definitely 5 stars would recommend to anybody Picking up truck. Today best experience I've ever had buying a truck 10 out of 10 has my business for life !! Recommend to anyone! More

Jason and Bryan great experience with the buying of our new car amazing customer service new car amazing customer service More

Jason and Bryan did the absolute best job they could have done today. I am so glad we decided to choose Family Toyota of Burleson to trade in our Corolla. 10 out of 5 stars are given all across the board. Th done today. I am so glad we decided to choose Family Toyota of Burleson to trade in our Corolla. 10 out of 5 stars are given all across the board. Thank you for making this car buying experience the best one yet! More

Jason J and Seth We had such a great experience! He was such a help from day one. He was such a help from day one. More