
Family Toyota of Burleson
Burleson, TX
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6,379 Reviews of Family Toyota of Burleson
I have been a Toyota customer since 2004 when I purchased a Tundra and have been extremely pleased with the vehicle. The truck was at 330,000 miles and as expected began to have a few problems. I brought it a Tundra and have been extremely pleased with the vehicle. The truck was at 330,000 miles and as expected began to have a few problems. I brought it in for service and my service representative, who name is Carlos, began the inspection of the Tundra. Unfortunately the repairs needed exceeded the value of the vehicle so sadly it was time to retire the Tundra. Through my conversations with Carlos he introduced me to Paul Denman, a Sales Consultant there. Working with Paul he went out of his way to meet my needs was able to place me in a 2022 Camry within my stated price range and budget. Paul was extremely knowledgeable, kind and cared about my situation. I felt that Paul went out of his way to make sure I was happy at each step of the process and I believe I made a new friend. While I would like to think I was somehow the exception, I'm positive that everyone Paul comes in contact with ends up feeling just as special as I did. From my planned service needs on my 2004 Tundra to Paul's assistance with my 2022 Camry the entire process was wonderful. Even the young man who processed my loan was exceptional. I know many people just say they will be customers for life but as for me no words can adequately express my appreciation. I cannot imagine going to another dealership for a vehicle. I understand why their name is Family Toyota because I truly felt like family. There is no doubt whatsoever that I will be part of the Family Toyota family for life and that is absolutely the truth. More
Great people at Family Toyota, from Blake in service, David Brinkley in sales, and Brian Mainers in finance, these guy treat you like family, and they make buying a car relaxing, very good experience. Ha David Brinkley in sales, and Brian Mainers in finance, these guy treat you like family, and they make buying a car relaxing, very good experience. Have always service my car there with Blake, Bought another car from them, can’t say enough about this dealership. This Family has your best interest at heart. I will always do business here. More
Awesome experience - I would highly recommend Family Toyota of Burleson to friends, family and coworkers! Ask for Matt Herndon and Brian Mainard, they were fantastic and easy to work with! Love my new Toyota of Burleson to friends, family and coworkers! Ask for Matt Herndon and Brian Mainard, they were fantastic and easy to work with! Love my new Toyota! More
It’s a crazy time to buy a car with the semiconductor shortage, covid delta, and disrupted supply lines. John Kinman and Greg have risen to the occasion, finding just what I've been looking for and gett shortage, covid delta, and disrupted supply lines. John Kinman and Greg have risen to the occasion, finding just what I've been looking for and getting it to me faster than promised. Bravo More
We came in to get service and drove past a 4 runner on our way out that caught our eye. After hearing the price we decided to buy it and Ashleigh was very helpful and knowledgeable. our way out that caught our eye. After hearing the price we decided to buy it and Ashleigh was very helpful and knowledgeable. More
Needing some wheels? Go ask for Greg and John. Best buying experience I’ve EVER had! It’s truly a group of people who work like a family! buying experience I’ve EVER had! It’s truly a group of people who work like a family! More
Jason J and Brian helped me get a vehicle that was above my expectations. Their customer service was above and beyond! I will definitely be coming back for vehicles in the future. my expectations. Their customer service was above and beyond! I will definitely be coming back for vehicles in the future. More
Excellent customer service. Very friendly and family oriented. Very willing to keep me happy as a customer. Went out of the way to help when needed. oriented. Very willing to keep me happy as a customer. Went out of the way to help when needed. More
Finance is easy and very low pressure. Customer service is obviously very high on the list of priorities at Family Toyota. I highly recommend this dealership. is obviously very high on the list of priorities at Family Toyota. I highly recommend this dealership. More