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Family Toyota of Burleson

Burleson, TX

4.9
6,383 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,383 Reviews of Family Toyota of Burleson

May 08, 2021

Was the best experience ever at a car dealership! Eric Hill was so personable and was true to every word. We got the royalty treatment More

by sandy_nault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Herndon
May 08, 2021 -

Family Toyota of Burleson responded

Congrats on having the best car-buying experience, Sandy! We are so happy to know that Eric provided you with such a personable and outstanding transaction. We hope you visit Family Toyota of Burleson again in the future!

May 07, 2021

Hands down the best dealership around! Thank you for working with us and making the car buying process easy. Y’all are the best thank you! More

by miss.whit.l.j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Derek Herndon, Blake Byrd, David Brinkley
May 07, 2021 -

Family Toyota of Burleson responded

Hi there, thanks for the kind words for our team! We're so happy to hear your purchasing experience was easy. Congratulations on your new car! We hope you enjoy it.

May 04, 2021

Jason J and Seth were great got me and my family in and out quick. Got a new Toyota. They had to order it for me took a couple weeks but was well worth the wait. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jutz, Ben Nourai, Seth Boutin
May 04, 2021 -

Family Toyota of Burleson responded

Hi Mike, congratulations to you and your family on the new vehicle! We appreciate your taking a moment to write about your experience here on DealerRater, and for the positive feedback on Jason, Seth and all of us at Family Toyota of Burleson. Thank you for your business!

May 03, 2021

Wonderful service! Very friendly staff and great atmosphere! I love the hospitality and feel very welcome here. The staff listens and doesn’t pressure you to do anything you are not comfortable with More

by Claytonthorman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raad Batayneh, Jason Jutz, Seth Boutin
May 04, 2021 -

Family Toyota of Burleson responded

Thank you for the fantastic feedback, Clayton! We are happy to see that the Family Toyota of Burleson team exceeded your expectations with their pressure-free service. If we can assist you with anything else, don't hesitate to let us know.

May 03, 2021

Great experience!! My first time I purchased a car from this dealership and it was great from the moment I walked in. They are listening to the wishes of the customer and most important do not pressure to More

by RB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Weaver , Brian Mainard
May 04, 2021 -

Family Toyota of Burleson responded

Thank you for the great review! We are so happy to see that Jessica and Brian made positive impressions on you. We were thrilled to have been a part of your first buying experience. Congratulations on your first car; Family Toyota of Burleson welcomes you back at any time.

May 03, 2021

Jason J and Seth were very helpful and able to answer any questions we had. Would recommend them to anyone. Will be back if we are needing to purchase another vehicle. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raad Batayneh, Leith Almetwaly, Jason Jutz, Seth Boutin
May 04, 2021 -

Family Toyota of Burleson responded

Thank you for the great review, David! We can't wait to share your kind words with Jason and Seth and we are pleased that they answered all your questions satisfactorily. Congratulations on your purchase; Family Toyota of Burleson looks forward to working with you again.

May 01, 2021

Jason J and Bryan had the car ready and available for test drive as promised. Jason was a kind curtious and respectful of my time. Thanks again. More

by Tami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jutz
May 02, 2021 -

Family Toyota of Burleson responded

Thank you for choosing Family Toyota of Burleson, Tami! We are happy to know that Jason and Bryan provided you with such an excellent sales experience. We hope to work with you again!

April 30, 2021

Very helpful, and very nice. Overall a very good experience. Man that helped us walked us through everything. Jeff really helped us out a lot. More

by jordylowry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Raim
Apr 30, 2021 -

Family Toyota of Burleson responded

Thank you for that great review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! Have a great day!

April 30, 2021

I've never experienced a quicker and better resolution of my complaint. The actions by everyone involved with my tire replacement problem exceeded my expectations. Family Toyota's concern for the customer's More

by LNF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton, Clint Givens
Apr 30, 2021 -

Family Toyota of Burleson responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 30, 2021

I purchased my Tacoma from Family Toyota, and I take it to their service department for all my service needs. The staff in the Service Dept. is wonderful! Lindsey is most helpful, making sure that the serv More

by VickersR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
Apr 30, 2021 -

Family Toyota of Burleson responded

Thank you for your detailed feedback. We will be sure to convey your appreciation and let our team know what a great job they are doing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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