
Family Toyota of Burleson
Burleson, TX
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6,406 Reviews of Family Toyota of Burleson
Jason Bryan and Raad were absolutely amazing in getting my family a new car in such a quick, easy and enjoyable process! Throw your normal dealership experience out the door when you come here and expect s my family a new car in such a quick, easy and enjoyable process! Throw your normal dealership experience out the door when you come here and expect something rare — customer service! If you’re looking for a Toyota or used car, this is the place to go! Thank y’all! More
Manager Chris in the parts department has a very unprofessional attitude and likes to blame his employees for mistakes instead of just helping fix the probably. We came to dealership to have our new unprofessional attitude and likes to blame his employees for mistakes instead of just helping fix the probably. We came to dealership to have our new ordered rubber mats installed into our new vehicle. Chris the manager handed my husband our purchase but never asked to get someone to help put them in. Mind you we had been told that we would be showed how to place them in correctly. So I see my husband coming out trying to carrying a big box and a big trunk mat out to our vehicle with no help. Im unable to help my husband due to being 8 months pregnant and high risk. Other employees are all standing around joking around playing while watching my husband struggle. Employees watching us struggling to put these mats in. While in the mean time other cars are piling up for service. Finally I got someone to help us and they had no idea how to install trunk mat correctly. It was such a unpleasant experience and had to pull my children in and out of the car trying to get it all worked out. To find out they ordered the wrong trunk mat and the ones in the vehicle was supposed to be a 8 piece but only had 6 pieces. Chris the manger kept on stating well I didnt order these parts giving us attitude. Mind you we had been at the dealership a few days before that and they ordered the wrong mats then. We have been so patient through this whole process but had enough and returned our whole purchase. More
Awesome and friendly service!! Mustards was beyond helpful and patient. Overall, very friendly and accommodating. Would definitely recommend Family Toyota of Burleson to family and friends! helpful and patient. Overall, very friendly and accommodating. Would definitely recommend Family Toyota of Burleson to family and friends! More
Seth is a great sales manager and Family Toyota, in just a short time, has become one of the highest rated Toyota dealerships in the state. If you’re in the market for a new Toyota, give Seth a call and jus a short time, has become one of the highest rated Toyota dealerships in the state. If you’re in the market for a new Toyota, give Seth a call and just give him a chance to earn your business. He earned my business in one 10 minute phone call. More
This dealership had been recommended to me by a coworker who bought there. Overall they were great to work with. My salesman Jason Saur was transparent and went above in the vehicle delivery. Leith in their who bought there. Overall they were great to work with. My salesman Jason Saur was transparent and went above in the vehicle delivery. Leith in their financing also made the process streamline. I will definitely buy from them again without hesitation. More
Jason Jutz was very helpful and grate custmer service. Thank you if you need a vehicle hit him up thanks again happy new year. Piece Thank you if you need a vehicle hit him up thanks again happy new year. Piece More
Jason Seth and Leith did a great job of getting me into a new car and surpassed my expectations as far as level of service and the vehicle I expected to get into. new car and surpassed my expectations as far as level of service and the vehicle I expected to get into. More
Jason Seth amd Leith. walked in, signed a MASSIVE amt. of paperwork, and DONE. Can't get any easier than that. Thank Family Toyota Burleson of paperwork, and DONE. Can't get any easier than that. Thank Family Toyota Burleson More
Jason Seth and Raad were the reps that took care of me and my family today. Have worked with them in the past and i would recommend them to anyone and my family today. Have worked with them in the past and i would recommend them to anyone More