Family Toyota of Burleson

Our salesman was Cristian and he was great. Cristian was informative, forthcoming with information, helpful and fun to work with. Our trade process was smooth ( a little negotiation as usual ) and we came informative, forthcoming with information, helpful and fun to work with. Our trade process was smooth ( a little negotiation as usual ) and we came to a great deal. Our sales manager that finalized the deal was friendly and helpful. It’s is the first time ever I feel like I didn’t get run over and taken advantage of in a car deal. Nearly a week later and I still have no regrets. ( yes that is unusual...normally it takes only hours). Thanks Family Toyota of Burleson!!! More

Great guy! He went way out of his way for me! This is how dealerships should be!!! No pressure no timeline and very good communication. 5 stars!!! dealerships should be!!! No pressure no timeline and very good communication. 5 stars!!! More

We had a wonderful experience buying from Family Toyota and working with Allonzo. We are return customers and will send our friends and family there! and working with Allonzo. We are return customers and will send our friends and family there! More

Service experience is much better than the sales experience. Thankfully the service department knows how to provide adequate customer service. No complaints in that regard. I will never buy/lease experience. Thankfully the service department knows how to provide adequate customer service. No complaints in that regard. I will never buy/lease from Family Toyota again though. The GM needs some guidance on customer service. More

Ysrael made my car buying experience a little less stressful! He got me the car I wanted with the payments I needed for my budget! He was knew exactly what I wanted and delivered it with great custome stressful! He got me the car I wanted with the payments I needed for my budget! He was knew exactly what I wanted and delivered it with great customer service. More

Everyone was very nice and did a great job on everything about the car we thank you very much for everything. And thank Finance for what they did was also a great job. about the car we thank you very much for everything. And thank Finance for what they did was also a great job. More

Jason is so polite answered all questions even did a follow up phone call. He also made sure I understood everything. I couldnt ask for a better salesman. GREAT Place to buy a car used or new!! Am very follow up phone call. He also made sure I understood everything. I couldnt ask for a better salesman. GREAT Place to buy a car used or new!! Am very happy and look forward doing businesses in the future! More

Paul was efficient with our time and was a friendly associate. His gentle demeanor made it stress free when negotiating. He was even nice enough to give me a ride home when I was without a car. Well do associate. His gentle demeanor made it stress free when negotiating. He was even nice enough to give me a ride home when I was without a car. Well done by the whole staff including Leith who made the financial process easy going and quick. More

Eric did his research before I came in and our dealing was fast, professional, and personal Eric definitely killed our transaction. The vehicle he showed me was exactly what I needed in my price range. was fast, professional, and personal Eric definitely killed our transaction. The vehicle he showed me was exactly what I needed in my price range. More

I'm not one to leave comments but kudos to Jason had a I'm not one to leave comments but kudos to Jason had a very pleasant experience! very attentive & informative. Did everything promptly . Will definit I'm not one to leave comments but kudos to Jason had a very pleasant experience! very attentive & informative. Did everything promptly . Will definitely recommend in the future. More