
Family Toyota of Burleson
Burleson, TX
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6,393 Reviews of Family Toyota of Burleson
Zachary greeted us when we walked in the front door. He was very friendly, personable and engaging. Instead of just pointing us where we needed to go, he walked us over to our destination. He was very w He was very friendly, personable and engaging. Instead of just pointing us where we needed to go, he walked us over to our destination. He was very welcoming, and, as the first face we encountered at this dealership, he represented Family Toyota of Burleson excellently. The best news is that my positive experience did not end there. I had the distinct pleasure of dealing with Jeff Raim as my salesperson. It was good to put the face with the name, as we had already been communicating back and forth via phone calls, emails, and texts. Jeff is low-key and calm, a total (and welcome) departure from the stereotypical car salesman. He is neither brash nor overwhelming. Jeff really is the G.O.A.T.!! He has a deep knowledge base, and his goal is to ensure the customer makes well-informed decisions. Jeff educates his customers. I felt completely supported in every step of the process. I have complete confidence that I will be well-cared for as a customer in the future. Derek in Finance was also amazing! Like Jeff, he seeks to educate and to prepare customers to make well-informed decisions. He brings a wealth of experience and knowledge, as he presents all options to customers. Before I left, I stopped in at Service, where I met Kheemlah Phillips and Hayden. Like every employee I encountered at Family Toyota of Burleson, these two were welcoming, personable, and engaging. Hayden helped me to solve a problem (mat production delays), and I instantly connected with Kheemlah, who made me feel like I had known her forever! From the moment I walked in, to the moment I left with my new car, my trust and confidence grew. I know I am in good hands with Family Toyota of Burleson, going into the future! More
Great Happy Understanding Budget Knowledgeable Family Caring Fun Helpful Good Service Financial Listen Work Finish Family Caring Fun Helpful Good Service Financial Listen Work Finish More
Wonderful experience! Fast, easy, and no hassle service! All my questions were answered and my concerns were addressed without hesitation. Fast, easy, and no hassle service! All my questions were answered and my concerns were addressed without hesitation. More
Great guy and helped us get exactly what we wanted. He got in and out. Gave us the best deal we could ask for. Highly recommend He got in and out. Gave us the best deal we could ask for. Highly recommend More