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Family Toyota of Burleson
Burleson, TX
6,397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,397 Reviews of Family Toyota of Burleson
July 29, 2020
I have had bad experiences purchasing cars in the past. When I was introduced to Jeff he went out of his way to get me exactly what I wanted in my 1st Toyota. He and I kept in touch after my purchase abou When I was introduced to Jeff he went out of his way to get me exactly what I wanted in my 1st Toyota. He and I kept in touch after my purchase about different offers and I was so impressed with him I took my Mother to see him and he took the same care with her purchase. I just bought my 2nd Toyota from Jeff and I couldn't be more pleased! I drive from Watauga to Burleson just to work with Jeff. He is worth the drive because he goes above and beyond! More
by Carolyn in Watauga
Employees Worked With
Special thanks to Ben Nourai for his patience doing my paperwork!, Jeff Raim
July 24, 2020
Pleasurable experience. Very professional and not overbearing in trying to get you to make a decision on the spot. Great follow through on questions and requests for informat Very professional and not overbearing in trying to get you to make a decision on the spot. Great follow through on questions and requests for information. More
by nlblindley
Employees Worked With
Dustin Herndon, Jeff Raim, Raad Batayneh, Mathew Herndon
July 21, 2020
Great customer service and parts department. Jeff Raim makes you feel comfortable during the buying process and is always there to answer your questions even after the purchase. We drove 6 hours to buy a makes you feel comfortable during the buying process and is always there to answer your questions even after the purchase. We drove 6 hours to buy a truck from Jeff! More
by Stan O
Employees Worked With
Chris Sheffield, Victor Mari, Estefania Molinares, Jeff Raim, Raad Batayneh
July 21, 2020
Very pleasurable experience. Greg did a great job with doing most of work thru text and on line. Very easy experience under 30 minutes at dealership. Thank you doing most of work thru text and on line. Very easy experience under 30 minutes at dealership. Thank you More
by Donnav
Employees Worked With
Greg
July 20, 2020
Amazing staff, no pressure environment and a plethora of excellent vehicles to choose from. Best dealership in the Fort Worth area. No need to go anywhere else!! excellent vehicles to choose from. Best dealership in the Fort Worth area. No need to go anywhere else!! More
by furreye
Employees Worked With
Jeff Raim
July 18, 2020
Buyer Beware Went from our “go to” dealership in town to the “thanks but no thanks” dealership in town!! I have never been jerked around so bad by the General Mana Went from our “go to” dealership in town to the “thanks but no thanks” dealership in town!! I have never been jerked around so bad by the General Manager....so Many promises, so many lies....so disappointing!!! We have been loyal customers and purchased over 10 vehicles for our family in the past 6 years....zero loyalty! Turns out we were just another customer to take advantage of. Apparently there is no “family” in their Family Toyota of Burleson.....maybe a dysfunctional family. Buyers Beware!! Take my advice and go to a different dealership. Bye Toyota! More
by Shay
Employees Worked With
Dustin Herndon
July 17, 2020
Salesman was very helpful and friendly. They found me the color I was looking for. Paperwork went very quickly. I would recommend them to my family and friends. Great job Family Toyota!! color I was looking for. Paperwork went very quickly. I would recommend them to my family and friends. Great job Family Toyota!! More
by Tammy
Employees Worked With
Emanuel "Manny" Jimenez, Brian Mainard
July 16, 2020
It was the most enjoyable car buying experience I’ve ever had. Jason Jutz was great!! When we texted questions he went to the vehicle and took pictures of the actual car and it’s features. had. Jason Jutz was great!! When we texted questions he went to the vehicle and took pictures of the actual car and it’s features. More
by Heather
Employees Worked With
Jason Jutz, Brian Mainard
July 16, 2020
Very painless. Buying a car can be a painful experience. The employees made the whole experience painless, even pleasant. Employees were quick, courteous, conscien Buying a car can be a painful experience. The employees made the whole experience painless, even pleasant. Employees were quick, courteous, conscientious and easy to deal with. Was quite pleasantly surprised. More
by G Taylor
Employees Worked With
David Brinkley, Leith Almetwaly
July 13, 2020
Best in the business This was great experience and could not ask for better dealership and customer service. Every one was very professional,from my many years of car buyi This was great experience and could not ask for better dealership and customer service. Every one was very professional,from my many years of car buying it could not have been smoother. More
by Coach E
Employees Worked With
Dustin Herndon, Derek Herndon
