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Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,379 Reviews of Family Toyota of Burleson

December 10, 2018

Jamonn was a great help and made the experience wonderful I worked with Jamonn, he was honest and quick to respond and work with me on a deal that was mutually beneficial for both of us. He had a real interes More

by Brendanbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamonn Little
Dec 11, 2018 -

Family Toyota of Burleson responded

Thank you for your review! We're glad that we have earned a returning customer in you thanks to Jamonn and his amazing customer service. We look forward to your next visit!

December 04, 2018

Excellent Experience I have a very good experience while leasing my need Toyota Carolla!! Manny Jimenez went about and beyond to get me the car I wanted at the price I wa More

by lakecountry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez, Janet Hembey, Cristian Berumen, Tebo Abbas
Dec 04, 2018 -

Family Toyota of Burleson responded

Thank you for sharing! We're glad to hear our team went above and beyond to get you the car you wanted at a great deal. We'll pass on your remarks about the time it took in the finance department to our management team. If we can assist you with anything in the future, please feel free to reach out to us.

December 03, 2018

Excellent response time to issues I bought a truck from Family Toyota for my son a little over a month ago. Had a problem with a missing. General Manager Dustin and Service Director Za More

by kamaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Used car manager David, and used car director Brian who didn;t talk to me, Dustin Herndon, Zach Jordan
Dec 18, 2018 -

Family Toyota of Burleson responded

Hello, Thank you for your feedback. I am concerned that you have had difficulty getting a spare key. I would like to discuss your situation further with you. Please give me a call at your soonest convenience. Best regards, Dustin Herndon General Manager 817-447-4400

Dec 18, 2018 -

kamaci responded

UPDATE: I received a call from their General Manager Dustin who directed me towards the right direction within his company. Service Director Zach took over and the entire team did a great job solving my issue. When I went back to Burleson to see Zach I was reminded why I went there the first place, Customer service and attention to detail was excellent. My takeaway: make sure your issue is communicated properly, Family Toyota is committed to excellent service and they will listen and address any reasonable request coming from their customers.

December 02, 2018

RAAD was great - Best car purchase experience ever. This was by far the best automobile buying experience of my lifetime! Raad was extremely patient, kind, and honest throughout the entire process. I More

by MABelfiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raad Batayneh
Dec 03, 2018 -

Family Toyota of Burleson responded

Thank you for the positive review and rating! We are happy that you had the best car-buying experience with us and that Raad was great! It is wonderful that Raad was patient, kind, and honest throughout the process. We appreciate you recommending us and we hope that your wife enjoys her vehicle! We look forward to your future visits!

December 01, 2018

Great! Jamonn was very kind, honest, and patient throughout the entire process of purchasing my car. He made the process more enjoyable and pleasant! I'm tha More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamonn Little, Tebo Abbas
Dec 03, 2018 -

Family Toyota of Burleson responded

Sheena, Thank you for your positive review! It's good to know that Jamonn provided you with great service. We value your business and look forward to working with you again!

November 30, 2018

Awesome Called ahead and set appointment with Jamonn, my internet sales rep. Extremely knowledgeable, personable and courteous. Expecting to be there all da More

by Tony59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamonn Little
Dec 01, 2018 -

Family Toyota of Burleson responded

Hi Tony, thank you for taking the time to post a review! It's great to know that Jamonn has earned five-stars from you. He was happy to ensure that you were satisfied with your purchase and experience. Please let us know if we can assist you with anything else.

November 30, 2018

Eric Hill did an outstanding job and all respects. I would highly recommend him to anyone yeah I would send it to this dealership. Also kudos to Jacob More

by Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill
Dec 01, 2018 -

Family Toyota of Burleson responded

Thank you for sharing your experience with us! We're glad that Eric and Jacob made a memorable impression. They were happy to assist you with your vehicle needs. Please let us know if you need anything else in the future.

November 29, 2018

Excellent car buying experience Working with Bruce to buy a 4Runner was the best car buying experience I've ever had. He was great to work with and really listened to our needs. He w More

by Torocket15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boles, Bruce Magallan
Nov 30, 2018 -

Family Toyota of Burleson responded

Hello there, congratulations on your new 4Runner! Bruce and Michael are truly amazing and we are so glad to hear they provided you with great help. Please let us know if you need help with anything else. We are here for you!

November 29, 2018

Excellent Experience I would like to thank my salesman Eric Hill for a very enjoyable and easy purchase. Eric was very accommodating, never pushy, made me feel comfortable More

by KarenS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Hill, brandon Jackson, Mazin Rashid
Nov 30, 2018 -

Family Toyota of Burleson responded

Hi KarenS, Thank you for taking the time to share your great review! We can't wait to share your positive feedback with Eric and our team! We appreciate your recommendation and look forward to seeing you again!

November 29, 2018

Best staff ever! From the time I walked in until the deal was done these guys know how to treat people. Eric Hill, Ismael and Mucio were great to work with! They reall More

by Texmanvegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mucio Cortez, Ismael Arredondo, Eric Hill, Steve Bova
Nov 30, 2018 -

Family Toyota of Burleson responded

Hi, thank you so much for sharing your experience! It's great to hear Eric, Ismael, and Mucio helped you with purchasing your vehicle. Let us know if there is anything we can help you with. We hope to see you again!

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