
Family Toyota of Burleson
Burleson, TX
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6,383 Reviews of Family Toyota of Burleson
Made shopping for a car an enjoyable experience. I began my preowned car shopping by looking online. My first contact with Family Toyota was by text messaging. The salesman answered all my questions I began my preowned car shopping by looking online. My first contact with Family Toyota was by text messaging. The salesman answered all my questions quickly and thoroughly and I was pleased to meet him in person and have him handle our purchase. I felt everybody was friendly, sincere and down to earth.. No high pressure sale. More
Great experience! First of all, everyone here is so nice! But Cheyne was super patient with me in my buying decision. He made sure all my questions and concerns were ad First of all, everyone here is so nice! But Cheyne was super patient with me in my buying decision. He made sure all my questions and concerns were addressed. This place is very family friendly too. My kids had a place to hang out and watch tv AND eat ice cream! Best experience I’ve had at a dealership! More
Great service! Our saleswoman Kimberly was great and helped me out a lot! It was a really good experience overall. Glad to be apart of the Toyota family! Our saleswoman Kimberly was great and helped me out a lot! It was a really good experience overall. Glad to be apart of the Toyota family! More
Not so amazing Do not waste your time or money. They put on a good front, but are pretty darn shady. Bought a car from them a week and a half ago and already having Do not waste your time or money. They put on a good front, but are pretty darn shady. Bought a car from them a week and a half ago and already having issues with my car. Random misfires on cylinders 1, 2, 3. We recently moved (which they were aware of at the time of purchase) and even though we are in our 2,000 mile 60 day warranty they will not accommodate to fix the problem from where we are. We have to drive 3 plus hours with a janky car to get it fixed. Do your research before you buy a car and don’t trust all the positive reviews from here since they hound you to do one. Severely disappointed in this place. I had high hopes for them. They really need to drop family from their name because that is the LAST thing they care about. More
Excellent Since the beginning the service was great and so was the sales rep. The whole process was pretty fast, and we ended up with the right vehicle for us f Since the beginning the service was great and so was the sales rep. The whole process was pretty fast, and we ended up with the right vehicle for us for a great price. Highly recommended!! More
maintenance department The staff is the main reason to bring me to this dealership. It's the first car dealership that I've been in that didn't make me feel as though I nee The staff is the main reason to bring me to this dealership. It's the first car dealership that I've been in that didn't make me feel as though I needed to wash my hands afterwards. Very honest and helpful all the way around. Completely "on the ball". I do NOT ever fill these questionnaires out, but one individual deserved some recognition.....Tristian Rivas. With him working together with the staff, I had the best service ever. I would recommend this dealer to anyone around, even if they have a dealer closer to them. They are worth the windshield time to take your vehicle to them for maintenance OR to purchase new. More
Couldn't have been better They were professional, courteous and transparent. It was about as easy as it could have been. I would definitely recommend them to anyone buying a ca They were professional, courteous and transparent. It was about as easy as it could have been. I would definitely recommend them to anyone buying a car. More
Jamonn & Eric are the best I interacted with Sales and Parts and everyone went above and beyond to answer questions, be patient while I decided which vehicle and treat me with r I interacted with Sales and Parts and everyone went above and beyond to answer questions, be patient while I decided which vehicle and treat me with respect and dignity even though I am 66 yrs old and they were young. I felt like they were helping me the same way they would take care of their mother!!!! The facility was clean and comfortable. I had already gone to another Toyota dealership and the salesman didn’t have the energy to get up and help me. I finally just left because it was either take what they said or too bad. I will be a customer of Family Toyota for sure. More
Gerrick. We bought a new Camry My husband and I were impressed with the way we were treated by our salesman. Gerrick was very kind understanding and knowledgeable about the vehic My husband and I were impressed with the way we were treated by our salesman. Gerrick was very kind understanding and knowledgeable about the vehicles and the dealership and very positive! He listened to our wants and guided us. We would definitely send people to buy a vehicle here! Our experience was amazing and can’t thank Family Toyota for having a great salesman like Gerrick! thank you Baumann’s More
Test Drive & Purchase Eric Hill the sales agent was very knowledgeable, helpful and pleasant to deal with during our visit. I would recommend him to others. Faheem Darvi Eric Hill the sales agent was very knowledgeable, helpful and pleasant to deal with during our visit. I would recommend him to others. Faheem Darville was too pushy for us. Pete Gutierrez was pleasant. It did take a long time. We were there at least 3 1/2 hours. More