Back

Family Toyota of Burleson

Burleson, TX

4.9
6,381 Reviews

801 S Burleson Blvd

Burleson, TX

76028

Directions

By Type

6,381 Reviews of Family Toyota of Burleson

March 31, 2018

Awesome! I just have to stop by and brag on Joe for getting me approved and financed. I really thought I was a lost cause but he gave me a chance and I didn’t More

by DORIS REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sabin
Mar 31, 2018 -

Family Toyota of Burleson responded

Doris, thank you for sharing your five-star review! We will make sure to let Joe know that his friendliness and expertise made such a difference. Please let us know if there is anything else we can do for you.

March 30, 2018

My Experience Frank’s best Sales Consultant ever..! Told him wanted a 2018 RAV4 color my price range he made it happen less than a month. My husband & I are very h More

by JONONEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent did our loan > excellent , Frank Devries
Apr 09, 2018 -

Family Toyota of Burleson responded

Thank you for the five-star review! Congratulations on the 2018 RAV4! We are pleased to hear that you and your husband are happy with your experience, and appreciate your recommendation!

March 30, 2018

Fast, Professional, Efficient I worked with Mike Wassell to buy my 2016 Tundra. A true professional, Mike was fully prepared to assist me and wasted no time. Within five minutes More

by stoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wassell, Stevie Landers
Apr 09, 2018 -

Family Toyota of Burleson responded

Thank you for sharing your positive review! Congratulations on the 2016 Tundra! We appreciate hearing that your visit with Stevie and Mike left you feeling totally satisfied, and that your wife also liked the truck. If you have any further concerns, please do not hesitate to reach out to us!

March 30, 2018

This was the best car buying experience I have ever had! After a horrible experience at another dealership, I came to Family Toyota of Burelson mainly because of their customer service rating. I set up an ap More

by Lisa Tobolka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boles, Bryan Woodard, Nia Petrus
Apr 09, 2018 -

Family Toyota of Burleson responded

Lisa, thank you for the wonderful review! We are so glad you chose us as your dealership, and were happy we could give you the great car-buying experience you deserved! We will make sure to thank Nia, Bryan, Mike, and the team for their service. Please do not hesitate to contact us for anything further!

March 29, 2018

Quick and Efficient Came in for a quick oil change. They were so efficient and fast. Greg got me in and out in no time and not to mention the complimentary car wash! I’ll More

by Doreen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Williams
Apr 09, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to share your five-star review! It was our pleasure to take care of you and your vehicle during your oil change visit. We will make sure to thank Greg for his work, and look forward to your return!

March 29, 2018

Fast, efficient Bruce was a pleasure. He made the process simple and faster than any previous purchasing experience. He was thorough when going over features and add- More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
Apr 09, 2018 -

Family Toyota of Burleson responded

We appreciate the five-star review! We appreciate hearing that you had a great purchasing experience with Bruce's assistance, and look forward to your future visits!

March 28, 2018

glad we have this dealership in our area.. thanks Dustin, Miguel, and the service tech that found a tire problem that another major tire co. couldn't find.....a big safety issue for me...honest More

by whitneycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the service tech that found a problem...., Dustin Herndon, Miguel Hernandez
March 28, 2018

A very good experience The staff was very helpful in reaching my decision. I’m a longtime Toyota owner and would highly recommend this dealership. The service department is More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Cody Nelson
March 27, 2018

The staff was amazing I had a very good experience when I went in today Derek very friendly went over all kinds of details test drove two different vehicles when I found th More

by Cathy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bruder, Derek Herndon
March 26, 2018

Dealer mark up with an additional insurance package $ 995. I would have given a higher rated but because the unfair sale tactic, dealer made me have to buy an insurance package call Road Vantage and Tint/Pulse More

by pom
Recommend Dealer
No
Employees Worked With
Bruce Magallan
Apr 11, 2018 -

Family Toyota of Burleson responded

Hello, Thank you for your honest feedback. Please know we take your input seriously. I regret to hear about the confusion regarding your insurance package. I would very much like to speak with you and find out how I can resolve this for you. Please feel free to contact me anytime. Best, Dustin Herndon General Manager 817-447-4400

...
390
...