Family Toyota of Burleson

Great & Easy To Deal With!!! I was in the market for a certified used car when I came across a car at Family Toyota Burleson while browsing internet listings. I looked at the rev I was in the market for a certified used car when I came across a car at Family Toyota Burleson while browsing internet listings. I looked at the reviews on dealership and they were very positive. They also had multiple ways of getting in touch with them. I decided to text them to see if the car was still available, as I was interested in coming down to take a look at it. Minutes later I received a text back from Mike Wassell. He answered some other questions I had as well, surrounding payment options and what time we could meet up. Upon arrival, I was happy to see that the car was pulled up right up front by the entrance and couldn't miss it as I walked in. Mike was busy with another customer so I was passed off to Jamonn Little. Jamonn was polite, personable and very easy to deal with. He worked with me and we arrived at an agreement price. I would buy from him again in the future and recommend this dealership. Joe Sabin, the finance manager was also friendly and easy to deal with, paperwork signing went really quick. More

Great friendly service. Great friendly service and I didn’t feel as I was getting taken advantage of. Will go back here every time for my new car needs. Great friendly service and I didn’t feel as I was getting taken advantage of. Will go back here every time for my new car needs. More

Excellent Service! I took my truck up to Family Toyota in Burleson, and I was very impressed. I am a college student, and needed to go somewhere I could trust they would I took my truck up to Family Toyota in Burleson, and I was very impressed. I am a college student, and needed to go somewhere I could trust they would truly help me. I was recommended by several people, and they lived up to and beyond the expectations. Chris Bruder, was a great help, and very enthusiastic. Miguel Hernandez also was a great help. Family Toyota is the place to go! More

GREAT! Our first time in this dealer ship! Will return again for sure! Very nice and professional personal! Will be telling everyone we know! Thank you Our first time in this dealer ship! Will return again for sure! Very nice and professional personal! Will be telling everyone we know! Thank you,,, More

do not believe what they tell you We sold our car to this dealer. They contacted us after seeing our listing on Auto Trader. We drove over an hour waited around and were offered Way le We sold our car to this dealer. They contacted us after seeing our listing on Auto Trader. We drove over an hour waited around and were offered Way less than they promised originally. After signing the title over to them we were informed we would have to wait 2 to 3 days to get our money via a check in the mail. After 6 days and no check we were told it had been mailed to us last Wednesday. Today is Monday still no check.. When I called today, the woman who handled our sale did not return my call. I called accounting and after having to get rude I was connected to the accounting manager. She said she was looking at our check on her desk right now. When I told her we had called last Friday we were told it had been mailed two days prior, on Wednesday, she just said well you were given incorrect information! Only after I told her I would be giving an honest poor review on line, did she offer to overnight us the check! What pot service an ugly attitudes out of a beautiful building! Avoid them More

Great staff. In this dealership they don't try to stall you for hours just to make you tired. The salesman who sold us a car was very patient, had a nice attitude In this dealership they don't try to stall you for hours just to make you tired. The salesman who sold us a car was very patient, had a nice attitude and made us feel comfortable. More

Great experience Kimberly and Sierra were very friendly and very helpful! The process fast and easy! We were there probably 4 hours total. Thanks for a great experien Kimberly and Sierra were very friendly and very helpful! The process fast and easy! We were there probably 4 hours total. Thanks for a great experience! More

Amazing service I would like to take a moment to recognize Greg Williams for his up most respect and great service. This man is very respectful explains stuff in term I would like to take a moment to recognize Greg Williams for his up most respect and great service. This man is very respectful explains stuff in terms that us customers can understand and is always prompt on a job. Does the job right and doesn't have you waiting around forever like other places. Thank you Greg for all you do. I will be letting everyone I know to come to you. More

Enjoyable experience The staff is very friendly, and the service is great. Everyone worked hard to give us the best deal. Overall, pleasant experience. I would recommend g The staff is very friendly, and the service is great. Everyone worked hard to give us the best deal. Overall, pleasant experience. I would recommend going there. More

Mike Wassell was amazing to work with! This is our second purchase from Mike Wassell at Family Toyota of Burleson. We will be back for sure! He really helped us make the best choice without This is our second purchase from Mike Wassell at Family Toyota of Burleson. We will be back for sure! He really helped us make the best choice without any pressure at all for our daughter. More