Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Toyota of Burleson
Burleson, TX
6,381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
6,381 Reviews of Family Toyota of Burleson
July 20, 2017
Great buying experience We had a great buying experience with Bruce and the family Toyota of Burleson they got me exactly what I wanted and in a timely manor fiancé was great We had a great buying experience with Bruce and the family Toyota of Burleson they got me exactly what I wanted and in a timely manor fiancé was great to I would definitely recommend them thanks for the great service ! More
by Kim
Employees Worked With
Bruce Magallan
July 20, 2017
Absolutely outstanding and unbelievable approximately 1 month ago I finally purchased my dream car - not new but new for me - a 2015 a Camaro convertible. Last week The key would not release approximately 1 month ago I finally purchased my dream car - not new but new for me - a 2015 a Camaro convertible. Last week The key would not release so I took the care to Family Toyota where I purchased the car and spoke to Chris Bruder in the service dept - He sent me to Lynn Smith Chevrolet since it is a Chevrolet and I was advised it was the shifter not releasing the key and would need the assembly replaced - Well I had purchased an extended warranty for $2500 so thought this would be covered - WRONG - of course the warranty company says oh no that part isn't covered.. I called Chris Bruder back at Family Toyota and he proceeded to contact the warranty co and was also told not covered - Now here is the amazing part - Chris called Lynn Smith Chevrolet and authorized them to fix the car and Toyota would pay the $500 to fix my car as a good faith -This was not a new car and Toyota was under no obligation to do anything This has got to be a first for me and I have bought a lot of cars and delt with a lot of car dealers but never in all of my years ( and there are many) have I had a dealer or service manager go to this length Please consider this dealer and service dept manager Chris Bruder for your next vehicle This is the friendliest - cleanest and most polite dealership Thank You Toyota and Chris Bruder More
by jujubee
Employees Worked With
Christen (sales & Jay in Finance, Chris Bruder, Jeremy Whitlock, Cristian Berumen
July 20, 2017
Outstanding and professional I just traded in my 2nd car for a Platinum Tundra. Sony was the only salesperson that had stayed in touch with me while the other dealers didn't provi I just traded in my 2nd car for a Platinum Tundra. Sony was the only salesperson that had stayed in touch with me while the other dealers didn't provide me enough information to earn their business. I ended up trading in and even after getting accessories installed, Sony and his service staff went above and beyond to make my new Platinum Tundra looking sharp. I get compliments left and right. I highly recommend them! More
by Platinumedition
Employees Worked With
Chris Bruder, Sony (Minh) Nguyen, Bryan Woodard, Chris Blackstock
July 20, 2017
Buying Preowned Derek was helpful, honest, and friendly. I recommend family Toyota of Burleson to anyone looking for good service. I will be back and will send others Derek was helpful, honest, and friendly. I recommend family Toyota of Burleson to anyone looking for good service. I will be back and will send others this direction. More
by Cooncat41
Employees Worked With
Derek Herndon
July 19, 2017
Thank you! This dealership is top notch! Chad went above and beyond to make sure our purchase was the most comfortable experience possible. He provided suggesti This dealership is top notch! Chad went above and beyond to make sure our purchase was the most comfortable experience possible. He provided suggestions and advice, but was in no way pushy or over bearing. After we decided on our Avalon, the process was absolutely pain free. So prompt and professional. I would highly recommend Chad and Chris to anyone who is looking for a new or used vehicle. More
by Ducracing
Employees Worked With
Chris, Chad Mclain
July 19, 2017
Great Dealership Mr. Berzoza very patient man helped me and my father out pick the right car for me great person and great people at the dealership. Mr. Berzoza very patient man helped me and my father out pick the right car for me great person and great people at the dealership. More
by Taker11
Employees Worked With
Marcos Berzoza
July 19, 2017
Top Notch Customer Service! I have trusted my vehicles to the Service Advisors at Family Toyota in Burleson for over two years. I have never had a bad experience and every employ I have trusted my vehicles to the Service Advisors at Family Toyota in Burleson for over two years. I have never had a bad experience and every employee walking around there is happy and eager to assist you in any way they can. When something needs to be replaced or serviced on your vehicle, both the Service Tech and Service Advisor make it a point to discuss this with you before any work is carried out. If you want a dealership that provides you with an unparalleled service experience, go see my friends at Family Toyota in Burleson! Brant C. More
by Brant C.
Employees Worked With
Ava W., Chris Bruder, Greg Williams
July 18, 2017
Awesome! Great buying experience, very friendly staff, Bruce Magallan thank you for making this so easy. If you need a good used or new vehicle take a look her Great buying experience, very friendly staff, Bruce Magallan thank you for making this so easy. If you need a good used or new vehicle take a look here and talk to Bruce. He is the Internet Sales Manager and he will help you with your search and purchase. Thanks Toyota of Burleson for employing people like Bruce. More
by Mike61
Employees Worked With
Bruce Magallan
July 18, 2017
Great service! Great experience so helpful got me into a new car in just a few hours. Would recommend him to anyone! Will be back soon hopefully for another car Great experience so helpful got me into a new car in just a few hours. Would recommend him to anyone! Will be back soon hopefully for another car More
by Rb
Employees Worked With
Max Nguyen, Michael Blackstock
July 18, 2017
My new car Kent was wonderful at getting us the deal we wanted along with Chris, one of the managers. I've never had a salesman work so hard to get us what we wa Kent was wonderful at getting us the deal we wanted along with Chris, one of the managers. I've never had a salesman work so hard to get us what we wanted. Thanks Kent More
by mccommon,sally828
Employees Worked With
Joe Sabin, Mike Stinnett
