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Family Toyota of Burleson

Burleson, TX

4.9
6,406 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,406 Reviews of Family Toyota of Burleson

May 12, 2016

Thanks for making it easy Thanks Russell for making this experience quick, easy and painless. We drove 40 miles and will do it again for our next Toyota! Even with having a k More

by Jtm4575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Darell Shaffer, Russell Harrison, Sandie Steward, Christina Mickens, Serkan Hur
May 13, 2016 -

Family Toyota of Burleson responded

What a wonderful review! We are very happy to hear Russell went above and beyond to provide you with an excellent experience. We will be sure to pass along your kind words to him. We appreciate your business and the time you took to come down to our dealership. We look forward to seeing you again in the future.

May 12, 2016

Enjoyable experience I recently bought a 2016 Camry from this dealership, this was my second car I bought from them. The experience was wounderful. Sony the salesman exce More

by Chad4437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Chris Bruder, Sony (Minh) Nguyen, Christina Mickens, Matt Luck, Janet Hembey
May 13, 2016 -

Family Toyota of Burleson responded

Congrats on your new 2016 Camry! It is a pleasure to hear our team went above and beyond to provide you with an excellent experience. They will be happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

May 11, 2016

Great service department I have 3 Toyotas and Family Toyota has not only been very convenient location-wise, their service department has been tremendous when I have had my ve More

by michaelbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bruder, Ava Winchester
May 11, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review! Our staff strives to make sure every customer's needs are taken care of and we're glad to know Ana and our team have provided tremendous experiences for you. We're happy to help you, so please let us know if there's anything we can do to assist you.

May 11, 2016

Great Car Buying Experience Everyone at the dealership worked hard to make sure I got what I needed and understood the process. Danielle and Manny ran the numbers for me to make More

by Blythe
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Derrick (D-Mick) Mickens, Dustin Herndon, Emanuel "Manny" Jimenez, Danielle Hodges, Faheem Darville
May 13, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to leave an excellent review! We are always striving to provide top satisfaction to all our customers and it is a pleasure to hear Faheem, Emanuel, Derrick, Dustin, and Danielle continue to accomplish that. We appreciate your business and hope to see you again in the future.

May 11, 2016

Good Job Jerry & Ava did a very good job. I didn't buy my car at this dealer because they weren't in business then, but I have visited the service department o More

by jclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in Service , Chris Bruder, Patsy Keifer, Ava Winchester
May 13, 2016 -

Family Toyota of Burleson responded

Thank you for the review! We are pleased to hear Jerry and Ava provided you with an excellent experience. They will be happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

May 10, 2016

A great experience! Bying my new Toyota was a great experience! My salesperson, Lynn Torres, was wonderful. Not high pressure at all. She got me the deal I wanted. My app More

by Labelle
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Darell Shaffer, Lynn Torres, Matt Luck
May 10, 2016 -

Family Toyota of Burleson responded

Labelle, thank you for your 5-star review! We're thrilled to hear our team provided a great purchasing experience for you. We appreciate your recommendation and look forward to seeing you in the future.

May 10, 2016

Great experience getting a new car It was a great experience getting another new car from Family Toyota of Burleson, Frank Thompson gave us a good advice on used/new cars. No pressure a More

by J.P.Ramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Dustin Herndon, Chris Bruder, Frank (Frankie T) Thompson, Serkan Hur, Matt Luck
May 10, 2016 -

Family Toyota of Burleson responded

Thank you for your review, J.P.! It's great to hear that Frank and our team provided a great experience for you. We appreciate your recommendation and look forward to assisting you in the future.

May 10, 2016

used 2013 gmc Jennifer took the time to be there on a Sunday when that was the best day for me. Derick although I tough negotiator :-) really cared about makeing a More

by coachmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Nick Lipinski, Jennifer Delaney
May 10, 2016 -

Family Toyota of Burleson responded

Thanks for your review! We're glad to hear our team worked with you to get you into a great vehicle. Please let us know if we can assist you further in the future.

May 10, 2016

Family Toyota This is a Very friendly dealership. Easy to work with. Made the car buying process painless. I will refer family and friends to this dealership. More

by Fitzg76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Chris Bruder, Corey McLeroy, Lynn Torres, Faheem Darville
May 10, 2016 -

Family Toyota of Burleson responded

Thank you for your review! We appreciate hearing about your experience with us. Please let us know if we can assist you further in the future.

May 09, 2016

Exceptional Experience What a great experience. Very impressed with the Sales Department and especially Manny Jimenez! Was not pressured into anything....and my experience More

by Alison B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle ?, Emanuel "Manny" Jimenez, Nick Lipinski, Danielle Hodges
May 09, 2016 -

Family Toyota of Burleson responded

Alison, thanks for your review! It's always great to hear from satisfied customers after they leave our lot, and we're happy to know you had a great experience with Manny and our sales team. We look forward to seeing you again!

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