
Family Toyota of Burleson
Burleson, TX
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6,407 Reviews of Family Toyota of Burleson
Fantastic First time purchase! Today was my first time to every purchase a car it went very smooth! I was very happy with the service I had, they seemed to work very hard to help me Today was my first time to every purchase a car it went very smooth! I was very happy with the service I had, they seemed to work very hard to help me get the best deal and make it work with my budget. More
The absolute best in customer service and value! This was the best car buying experience I can remember. Friendly and professional atmosphere. Very helpful and knowledgeable in answering questions. P This was the best car buying experience I can remember. Friendly and professional atmosphere. Very helpful and knowledgeable in answering questions. Price and payments ended up lower than expected. A++ experience. Our salesman Richard was n advocate in every step in looking out for my best interest and his professionalism. He gets an A+. I also thank Bart for getting me in here versus other dealerships. His words and actions were true as they get. Would definitely come back and recommend others. I appreciated every one involved from the ones walking me to the right areas to the guy who gave up his personal phone charger for me to charge my phone. More
Great first car buying experience!! As a teenage driver, I was searching for a car for myself before the Christmas break ended. My family and I shopped around at several dealerships bef As a teenage driver, I was searching for a car for myself before the Christmas break ended. My family and I shopped around at several dealerships before coming to Family Toyota of Burleson. We found them through a good recommendation by USAA. However, this was the first dealership that inquired about the needs of our family and browsed through their inventory to specifically fit every one. Collin provided us with a couple of cars, and the first car we test drove was the one we ended up buying. Collin was friendly from the start and really connected with our whole family on a personal level. Not only did he provide us with a car, but with a family type atmosphere; as he said the name isn't a gimmick. He remembered all of our names the whole time, and I felt more in a coffee shop with a friend rather than in a dealership. He was honest and upfront about himself and the different cars in the dealership, which lead me to really trust him in his recommendations. He even helped us decide on what to do with one of our current cars on its repairs. While trying to figure out the financing, Collin was respectable and allowed our family some privacy while discussing the matters. Even being a new dealer, he was very knowledgeable and willing to help. In fact, my family and I went to eat dinner in the car we purchased, leaving the one we drove to the dealership in the parking lot. My dad contacted Collin at dinner with a question about the car, and Collin said he would let us know when we came back. Sure enough, he was waiting for us outside the car when we pulled up and provided an answer. Darell helped with the financing of our car and even in the five minutes we exchanged with him, he made a great impression. He helped us with obtaining the correct information needed for financing the car to ensure a quick and easy purchase. The entire dealership itself was very nice and clean. The inventory entailed all cars for any request a family or an individual wanted. All the employees were friendly and were there for you in anything you needed. For example, Faheem was right there to help with a question when Collin was away working with financing for us. I would definitely recommend this to a friend or anyone in search of a great dealership with a personal, prompt experience. More
Great experience Aaron the salesman was great and very helpful. Would recommend this dealership to others as they are not pushy want you to have a great experience. Aaron the salesman was great and very helpful. Would recommend this dealership to others as they are not pushy want you to have a great experience. More
The best experience buying a car ever. The best car buying experience ever. Bart was very professional, honest and up front and there was no haggling. Bart got us a fantastic deal and Darel The best car buying experience ever. Bart was very professional, honest and up front and there was no haggling. Bart got us a fantastic deal and Darell our dealer was very nice and explained everything to us. Great experience would definitely recommend this dealership to anyone. More
Fantastic Customer Service! I live over 200 miles away from Burleson, my car was delivered personally by Aaron Cabeldue, the salesman, right to my driveway! Friendly, profession I live over 200 miles away from Burleson, my car was delivered personally by Aaron Cabeldue, the salesman, right to my driveway! Friendly, professional and willing to go way beyond what would typically be expected, these folks are the best and deserve the highest mark I could possibly give. Everything went smoothly, and fast! What more could I ask from a car dealer and a salesman. Great job and thank you Aaron, you made this the best experience I have ever had buying a car! More
Good Car, Good Experience We're really enjoying the Prius Bart sold us a couple of weeks ago. I was pleased it got 50 MPG last weekend coming from Galveston to Alvarado runnin We're really enjoying the Prius Bart sold us a couple of weeks ago. I was pleased it got 50 MPG last weekend coming from Galveston to Alvarado running at highway speeds. We initially came in to Family Toyota to see what cars they had and it was a very pleasant experience selecting the right car with Bart's help. I had some questions about hybrids and he brought in Faheem to give us some more details. The price was fair and it was an easy decision with no drama. Family Toyota has a very nice facility and I think they have something good going on in Burleson. Five stars. More
Great experience! Bruce was so helpful! We drove 3 hours to purchase a new vehicle that was on sale. It was worth the trip! Bruce helped us to get exactly what we wan Bruce was so helpful! We drove 3 hours to purchase a new vehicle that was on sale. It was worth the trip! Bruce helped us to get exactly what we wanted for our new vehicle and for our trade-in. This is a great dealership!!! More
Awesome customer service!! They gave us a hell of a deal. Dea' was awesome. She helped us to get the best deal for our budget while providing EXCELLENT customer service. They gave us a hell of a deal. Dea' was awesome. She helped us to get the best deal for our budget while providing EXCELLENT customer service. More
Buying our New Prius C. We stopped by the dealership to take a look for a car after being sent in by a friend and business partner. We found the dealership clean and fresh We stopped by the dealership to take a look for a car after being sent in by a friend and business partner. We found the dealership clean and fresh looking as were the staff. our Salesman, Arron was very knowledgeable of the veh. we had picked out for us and spend a lot of time showing it to us. The price was discounted as a end of the year model so we got a great price on it as well as a military discount for service in the Armed Forces. We would send are family to Family Toyota as well as friends after seeing first hand how they treat their customers. More