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Family Toyota of Burleson

Burleson, TX

4.9
6,393 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,393 Reviews of Family Toyota of Burleson

March 29, 2023

We were greeted friendly by our representative, Lonnie. He took good care of us. The receptionist was also friendly. We certainly will be back for future services. Thank you! More

by K.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Mar 29, 2023 -

K.S. responded

Thank you for the wonderful service.

March 29, 2023

We appreciated Branden's friendliness and his taking the time to thoroughly go over inspection and recommendations and then answering our questions. We were also happy with the short wait time, the cleanlin More

by KERRY_1018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Smith
Mar 30, 2023 -

Family Toyota of Burleson responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Family Toyota of Burleson know about their accommodating great service.

March 28, 2023

We just picked up our new 2023 Toyota Highlander Limited. We have purchased many vehicles over the past years, but I have to say that this experience has been the best. From the very beginning, Bruce our sal More

by Ron Pape
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan
Mar 28, 2023 -

Family Toyota of Burleson responded

Thank you for the great rating and review, Ron. We are happy to see our Sales Team at Family Toyota of Burleson was very personable and professional. Congratulations on your new 2023 Toyota Highlander Limited!

March 28, 2023

I could not have got better service anywhere in the United States of America. I'm very happy and will always be a Toyota customer of yours at Family Toyota. They did not only service my car but they cl More

by JLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Glenn service advisor
Mar 29, 2023 -

Family Toyota of Burleson responded

Thank you so much for this outstanding review and for your kind words. We are thrilled that our Service Team could earn this recognition from you. It is nice to see that you appreciated the complimentary car wash with service as well. We appreciate your business here at Family Toyota of Burleson and welcome you back anytime.

Mar 29, 2023 -

JLM responded

Thanks

March 28, 2023

I recommend family Toyota, Very good fast and safe service.,Very good people working Excellent atention. More

by Blandondieselgeneralmechanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton, Justin Ernst, Nastassia Justice
Mar 29, 2023 -

Family Toyota of Burleson responded

Thank you so much for taking the time to share your experience with us here at Family Toyota of Burleson. We are delighted to learn that our team could meet all your expectations. If you need any further assistance, please let us know at Family Toyota of Burleson. We are always happy to help.

March 25, 2023

Great help and great team. Alex guided me through the whole process, even setting up the audio system and personal configuration. More

by AaronF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bass
Mar 25, 2023 -

Family Toyota of Burleson responded

Hello Aaron, we are thrilled to discover that our team could guide you through your visit and assist you at Family Toyota of Burleson. Thank you for your kind review, we would love to assist you with any future needs. Have a great day.

March 25, 2023

He’s friendly and helped us find the car and price range that worked for us. I’ll definitely buy a car with him again. More

by at
Recommend Dealer
Yes
Employees Worked With
Noemi Mendez
Mar 26, 2023 -

Family Toyota of Burleson responded

Thank you for taking the time to give us a 5-star review. Congratulations on your new car! It is a pleasure to learn that our Sales Department helped you find a car that met your needs. If you have any further questions, be sure to contact us. We are always here to help at Family Toyota of Burleson. Take care.

March 24, 2023

Our service liason was very helpful and informative as to the status of our vehicle. More

by Proudgamma4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
Mar 25, 2023 -

Family Toyota of Burleson responded

Hello, thank you for writing this 5-star review of our Service Department. It's rewarding to learn that our Service Team was so helpful during your visit here at Family Toyota of Burleson and that they made sure to keep you up-to-date on the status of your vehicle. If there is anything else that you need assistance with, feel free to reach out to us here.

March 24, 2023

Service was very good. No surprises or delays were experienced. All were very helpful and attentive. More

by jilldstout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 25, 2023 -

Family Toyota of Burleson responded

We are excited to read that our Service Team was helpful and attentive ensuring you had an enjoyable experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Family Toyota of Burleson.

March 23, 2023

Took my folks car in to Family Toyota. Sergio S. took good care of me in purchasing the car. He and Blake B. were both professional and friendly. More

by designguy
Recommend Dealer
Yes
Employees Worked With
Sergio Saucedo
Mar 24, 2023 -

Family Toyota of Burleson responded

We are excited to read that our Sales Team was professional and friendly ensuring you had a great experience. Thank you for your positive review and trusting us with your purchasing needs. We are here if you need any further assistance.

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