helped us to understand what needed to be done. Gave us time to understand, always smiled, very friendly, very knowledgeable, We have told others how well we like this facility. We will be doing all our work that needs to me done on our car with this dealership. A special thanks to Mike Winchester he was very helpful
This review is long overdue!!! I had a work trip to attend and also at the same time having to place my mom in a nursing home.. But Chris Bruder went out of his way to make sure that I was taken care with a vehicle and had the car serviced! This is best service department ever that will go out of their way for you! You should take any of your vehicles to this service department It does not have to be a Toyota.
Thank you for taking the time in writing up such a fabulous review. We are so glad to see that Chris gave you such an amazing experience and we'll be sure to let him know about your feedback. We appreciate your 5-star rating and truly value you as a customer. Please do not hesitate in letting us know if we can be of further assistance to you.
Great service by Chris Bruner. This is the best service I have gotten since I bought my car in San Antonio eight years ago. Great job, I will definitely be using this dealership for my service even though there is one closer to my home.
It is great to know that you are happy with the service that you received during your recent visit. We thank you for taking the time to leave a positive review for us, and we look forward to seeing you again.
I came in To get my car inspected and I was on crutches they were so courteous and helpful but even pull the car back around where I could get in it very easily and ask if there was any way they could assist me they went over and above great customer service
Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that we could help you. It is wonderful that our staff was courteous and went above and beyond to provide you with great customer service. We truly hope that you will continue to visit us in the near future! Have a good day!
"no matter what service i go in for they are always friendly "
Miguel is awesome, and gives the best customer service. He keeps me informed on what is happening with my 4Runner, and honestly is the most cheerful and friendly person I have ever met. My vehicle is 12 yrs old and has 230,000.miles on it, they treat it like its a new 4Runner. I would never take my vehicle anywhere else.
That's fantastic to hear! We also think Miguel is amazing and will be sure to thank him for providing you with excellent customer service. Thank you for your review and recommendation. We appreciate it!
I experienced a tire issue. Tristian in service was extremely patient and listened to me. He worked me in an my tire issue was resolved. The story is way too long to tell, but, I am totally pleased with the service I received. They really do treat you like family.
I came in for warranty work on my tundra. Tristian was my advisor and was attentive and thorough. He offered a very generous discount on the necessary work and even washed my truck. The dealership is wonderful and the show room is quite posh. Family Toyota of burleson will be the only place I service my Toyota.
We are so happy to see that you got great service from Tristian and a fantastic discount! Your 5-star rating means a lot to us and it was our pleasure doing business with you. Please reach out if we can be of further assistance.
Thank you for your feedback. We're so happy to see we were able to assist you in a timely manner. Please let us know if we can ever do anything else for you. We'll be looking forward to any future visits.