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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
969 Reviews
Call Service Center (817) 768-2829

969 Reviews of Family Toyota of Burleson - Service Center

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May 21, 2024

Great service. Ava was super. Everyone I dealt with was friendly and helpful. I will be coming here in the future. More

by GHgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ava
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Helpful
May 13, 2024

Our 5,000 mile maintenance check was a little overdue and we took it into Family Toyota in Burleson at 1 PM on a Saturday. We expected it would take a few hours and were pleasantly surprised when it was les More

by wendy.scott.realtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevon Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
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Helpful
May 11, 2024

Clean and organized. The staff was very attentive. I loved the coffee / latte / cappuccino machine. I had a nice visit. More

by Jccarter76116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Helpful
April 26, 2024

Was extremely Professional and courteous. Provided detailed information about my vehicle both historical work done as well as what needed to be done. More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond
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Helpful
April 25, 2024

I was able to get a same day appointment and everyone was so professional and friendly. They took care of everything. I highly recommend them. Great team throughout the dealership! More

by rhondaroyqualls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Hembey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jevon Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

always receive great service here. matt kept me informed with service that was extra if needed. More

by joycetanner45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt
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Helpful
April 22, 2024

Wil in Service Dept was very pleasurable to work with. He deserves top pay. Thank you, Wil. More

by ShirleneA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bowles, Service Dept
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Apr 24, 2024 -

Family Toyota of Burleson responded

It's good to hear that you had a positive experience with our team in the Service Department at Family Toyota of Burleson. We value your input. Thanks for sharing this feedback.

Helpful
April 19, 2024

Great customer service, rep kept me updated on the progress throughout my time there. Good work! Thank you. More

by pmarklewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Apr 19, 2024 -

Family Toyota of Burleson responded

We're grateful you appreciated the continuous updates from our team at Family Toyota of Burleson. Our customer service is key to good work! Your thanks are much valued.

Helpful
April 17, 2024

Chad is great at the Service Center. Polite, professional and fast service. Excellent service. Excellent work done. More

by Dcrwest02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in Service.
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Apr 18, 2024 -

Family Toyota of Burleson responded

We appreciate your feedback on the top-notch service provided by our team at the Family Toyota of Burleson Service Center. Swift and quality work is what we aim for. Thank you!

Helpful
April 15, 2024

This is my first time buying a car with Toyota, and I have truly enjoyed and appreciate their staff professionalism and kindness. Love this dealership. More

by Katina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevon was my sales person (2023). Tyler in the Service Department
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Apr 16, 2024 -

Family Toyota of Burleson responded

We appreciate your warm feedback about our professionalism and kindness at Family Toyota of Burleson. Enjoy cruising in your new Toyota car.

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