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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
956 Reviews
Call Service Center (817) 768-2829

956 Reviews of Family Toyota of Burleson - Service Center

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March 17, 2024

The customer service at this location is awesome and I e never had an issue with this dealership. More

by lettyescobedo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your kind words about our customer service at Family Toyota of Burleson. You've summed up the experience we strive to provide. Thank you for your 5-star review.

Helpful
March 15, 2024

Highly recommend this dealership for all your vehicle needs. They are friendly and treat you like family. They do not try to push services that are not needed, and will work with you when services are ne More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your high recommendation and support for Family Toyota of Burleson. Our team is pleased our friendly conduct, shuttle service, and respectful dealings exceed expectations. We're glad you find your lengthy travel to us merited by the quality customer service we offer.

Helpful
March 14, 2024

Very courteous and professional staff. Service was great. They took pride in their work . Completed in a timely manner. More

by llsefcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your kind words in describing our professional staff at Family Toyota of Burleson. Glad to hear about your satisfactory experience with our service. Thank you for recognizing their commitment and timeliness in their service provision.

Helpful
March 13, 2024

The service dept has always took care of me. Ask for Matt he is great. More

by rbbyr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, 5 stars
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Apr 13, 2024 -

Family Toyota of Burleson responded

We're pleased that our team in the service department at Family Toyota of Burleson has been able to meet your needs efficiently. Thank you for sharing this positive feedback about them.

Helpful
March 11, 2024

Thank you EVERYONE was warm, friendly and Professional and the services were fast and speedy I was IN & OUT very quickly !!! 👍🏾😎 More

by Love45meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your glowing review about the seamless experience at Family Toyota of Burleson. We value rapid and professional service delivery and look forward to serving you again.

Helpful
March 09, 2024

Quick service and user friendly facility. Clean environment along with ready to help smiling personnel. More

by clidagoo
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your acknowledgement of the efficient service and clean environment at Family Toyota of Burleson. It's reassuring to know that our personnel were helpful to you.

Helpful
March 09, 2024

Lonnie in the service department is awesome. He has excellent customer service. I would recommend him anytime. More

by awadjie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your compliments towards our team at Family Toyota of Burleson. It's great to see you can highly recommend us based on the service provided. Your support means a lot.

Helpful
March 05, 2024

Quick and great service. I'm so glad to be a Toyota customer. Looking forward to seeing you next time. More

by debsw3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Molinares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

Appreciated hearing about your positive experience at Family Toyota of Burleson. We're glad you're enjoying our service and being a part of the Toyota family.

Helpful
March 03, 2024

It's a pleasure to come and get my RAV 4 service at Family Toyota, they are awesomely caring and professional. More

by iloveluci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We're grateful for your 5-star rating and feedback on the RAV 4 service at Family Toyota of Burleson. Your positive words motivate our team further to maintain their professionalism and supportiveness.

Helpful
February 29, 2024

I appreciate the customer care provided, and their communication skills in letting me know what my cars needs next to keep me safe. More

by KAlexander
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Mar 01, 2024 -

Family Toyota of Burleson responded

Your feedback means a lot to us at Family Toyota of Burleson. Our team strives to ensure customers understand their vehicle serve needs and are happy you've recognized this. Safe travels!

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