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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
969 Reviews

969 Reviews of Family Toyota of Burleson - Service Center

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September 21, 2022

I had a great service experience at Family Toyota of Burleson. The team was friendly, informative and provided excellent customer service. Service was completed at a fair price. The barber shop was More

by Jon M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Girouard 🌟🌟🌟🌟🌟
Sep 22, 2022 -

Family Toyota of Burleson responded

Hi Jon, we are thrilled to see that you worked with our friendly and informative Service Team and got the job done at a fair price. It is good to see you were able to go to the barbershop while your vehicle was being taken care of. We, at Family Toyota of Burleson, thank you for your recommendation.

September 15, 2022

I absolutely loved this dealership. Linda at the front desk is truly a kind soul and she eased my fear of getting a new truck. I never imagined I could even own one,thanks to the help o More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Striejewske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda front desk 5 stars. James salesperson and Derek.
Sep 15, 2022 -

Family Toyota of Burleson responded

Family Toyota of Burleson appreciates you taking the time to share your experience with our Sales Team. We are so glad they were accommodating and helpful during your purchase. If there is anything else you may need, please don’t hesitate to reach out. Take care.

Sep 15, 2022 -

Michelle responded

Thank u

September 15, 2022

I bought my car from Family Toyota of Burleson about 5 years ago and have brought my car in for service since. I have nothing but good things to say about my experiences here! The staff is always courteou More

by BPaige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jevon Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Family Toyota of Burleson responded

Hello. Thank you for being a loyal customer of Family Toyota of Burleson and sharing such a great 5-star review of the wonderful experiences you've received from our courteous staff. We're happy to learn that you find our customer service, courtesy shuttle, and goodies to be enjoyable!

September 14, 2022

Great job by all involved, very quick service with a smile . Always seem to be in a fantastic mood and there for your Toyota needs. More

by Bpd108a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon?????
Sep 14, 2022 -

Family Toyota of Burleson responded

Hello, we are pleased to learn that you had a wonderful and time-efficient visit with our Service Team. If you need anything down the road, let us know. Family Toyota of Burleson is always here to help!

September 13, 2022

I was very impressed with service department. I was greeted immediately and Brandon helped me and made this an exceptional visit for my vehicle service. By far the best treatment that I’ve experi More

by edwinshawnbyrd56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 13, 2022 -

Family Toyota of Burleson responded

Hello, your positive feedback makes us smile. It is nice to see that you were impressed with our Service Team and that you had an exceptional visit here at Family Toyota of Burleson. We believe that a warm greeting and timely service are key to customer satisfaction. Thank you for trusting us to take care of your car maintenance. Have an amazing day!

September 12, 2022

Always great on the service bay. . christian was very knowledgeable a d accommodating.. thanks again More

by Tommystix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, Irlanne Pollard
Sep 13, 2022 -

Family Toyota of Burleson responded

Hello! We thank you for rating our team five stars. We are happy to know we accommodated your needs. Thank you for trusting Family Toyota of Burleson to serve you. Have a great day!

Sep 13, 2022 -

Tommystix responded

AYE YI!!

September 10, 2022

Timely reporting cost and estimated time of completed job on two vehicles. Thank you Kristian More

by dougklement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian Pohner
Sep 12, 2022 -

Family Toyota of Burleson responded

Hi Doug, We were happy to give you a report about both your vehicles, let you know the cost, and when to expect them to be taken care of. Our Service Team will be here for all your auto-related needs at Family Toyota of Burleson.

September 09, 2022

Great experience, they go out of their way to make sure you are comfortable while you wait for your vehicle. More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler - Service
Sep 09, 2022 -

Family Toyota of Burleson responded

Hi Tammy! It is our pleasure to have you here at Family Toyota of Burleson and thank you so much for the wonderful 5-star review! Our team strives to provide a clean and comfortable environment that will allow our customers the ability to feel at ease during their automotive appointments. We are honored to know that our efforts to provide an amazing customer experience are being appreciated. Thank you again for your time and business, and let us know if you need anything in the future!

September 02, 2022

Had a great first experience. Super fast and didn’t charge for tire rotation and fluid levels checked. Also, Highlander didn’t need a. Oil change at 5,000 miles, perfect! Great se More

by radtech006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian
Sep 04, 2022 -

Family Toyota of Burleson responded

Hey there, We're ecstatic that your first experience with our Service Department was a great one. We made sure you got your tires rotated and fluid levels were checked on your Highlander. It would be our pleasure to have you back for your 10,000-mile check. Thanks for doing business with Family Toyota of Burleson.

August 31, 2022

Family Toyota of Burleson has a great service department. Very informative and on top of things. More

by jilldstout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Smith
Sep 01, 2022 -

Family Toyota of Burleson responded

We're pleased to learn that our staff has always kept you informed throughout your visits to Family Toyota of Burleson. We hope you continue to choose us for all your automotive needs. Take care!

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