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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
958 Reviews

958 Reviews of Family Toyota of Burleson - Service Center

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July 03, 2022

Great people; honest & helpful! We drive an hour to come to THIS dealership! Have been with them for a long time. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Family Toyota of Burleson responded

Thank you for the 5-star rating. We're honored to learn you take the time to drive to our dealership for your vehicle needs. At Family Toyota of Burleson we appreciate customers like you and will always give an honest and helpful experience. Never hesitate to call if you ever need anything else.

June 29, 2022

Very friendly and courteous staff. I always feel welcome and at home at the toyota Burleson. I trust that my vehicle will be taken good care of and I won't be taken advantage of. Thank More

by Tarjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irlanne Pollard
Jul 01, 2022 -

Family Toyota of Burleson responded

Hello Tarjo, thank you for the wonderful review! We are glad to take such great care of you and your vehicle and hope you come back to visit us here at Family Toyota of Burleson.

June 27, 2022

Purchased a new corolla and just had the 5000 mile service done; I’m happy! More

by geraldparker777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irlanne Pollard
Jun 28, 2022 -

Family Toyota of Burleson responded

We are so elated to read that you were happy with our Service Department during your Toyota Corolla's servicing appointment. We look forward to being of assistance to you again here at Family Toyota of Burleson.

June 27, 2022

Great service but the customer service is why I purchase and buy at Family Toyota of Burleson. More

by rbrewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pollard
Jun 28, 2022 -

Family Toyota of Burleson responded

We appreciate your positive feedback. We're pleased that our customer service at Family Toyota of Burleson has kept you as a repeat customer. We look forward to many more years of doing business with you!

June 27, 2022

I have been very amazed and extremely satisfied with this dealership. They have the friendliest employees and make me feel important every time I go. I would recommend Family Toyota to anyone. I look forward More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jun 28, 2022 -

Family Toyota of Burleson responded

Thank you for the 5-star review, Julie! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us here at Family Toyota of Burleson.

June 27, 2022

Customer service has always been great Look forward to buying the next vehicle there!! Thumbs up to you More

by bummage
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Alkfishe
Jun 28, 2022 -

Family Toyota of Burleson responded

We are glad to learn that you had such a magnificent experience with us. We appreciate your adding this thoughtful recommendation about Family Toyota of Burleson. Have a great day!

June 22, 2022

The service team was very efficient, courteous, and informative. I was impressed with their attention to insure that my needs were met. More

by kayjim1263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 23, 2022 -

Family Toyota of Burleson responded

We are honored to provide efficient, courteous service to all of our guests and we are happy to see that this was reflected in your experience working with the Family Toyota of Burleson team. Thank you for taking the time to share this wonderful feedback with us. We appreciate your business.

June 19, 2022

I am always pleased with the service I receive. I love doing business with Family Toyota of Burleson. Because of their service, I was determined that my next (current) vehicle would be from them! More

by b51llatimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tipton
Jun 20, 2022 -

Family Toyota of Burleson responded

Thank you so much for taking the time to leave this feedback. Family Toyota of Burleson hopes to serve you again.

June 18, 2022

The service was quick and they cleaned the inside and out, great job . It was ready when I came to pick it up!!! More

by Janet.burleson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gab, a new employee.
Jun 20, 2022 -

Family Toyota of Burleson responded

Thanks for leaving a review. We are so glad to see that our Service Team was able to finish everything so quickly at Family Toyota of Burleson.

June 17, 2022

Upon arrival on time by appointment, Kyle promised a 2-hour turn around. To my surprise, my vehicle was ready in 1 hour. Kudos! Vehicle was impeccable. I look forward to having your dealership More

by PT 109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle- 5 stars.
Jun 18, 2022 -

Family Toyota of Burleson responded

Thank you for your awesome review and for trusting us with your 2021 Toyota Highlander! Family Toyota of Burleson and our Service Team are very happy to see that we've earned a valued customer. Please reach out to us with any questions or concerns.

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