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Farrish Subaru

Fairfax, VA

4.6
265 Reviews

10407 Fairfax Boulevard

Fairfax, VA

22030

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Showing 265 reviews

February 22, 2017

In the door at 7pm, drove home with a new vehicle at 1030pm. Bought a 2017 Forester on the last day of January 2017. I dad the best experience possible at Farrish Subaru. Jacq is a stellar salesperson in every More

by mcquistontj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacq (Sales), George C McIntosh IV (manager), Matt Thompson (Finance Manager)
February 02, 2017

Never Again We previously purchased 5 new vehicles from Farrish Motors and drove 300+ miles roundtrip to do so. It was always a 5 star experience, when Miguel Zay More

by walc
Customer Service
Recommend Dealer
No
Employees Worked With
Sam Ramadan, Ralph Perkins, Chris Wolf
Feb 03, 2017 -

Farrish Subaru responded

Hello Walc, Thank you for providing your feedback. We are dedicated to providing the best customer service we can to all of our customers. Unfortunately, it appears that we failed to live up to our standards in this instance. Please accept our apologies. We would like the opportunity to hear more about your recent experience with us and try to improve the situation. Please contact Ralph Perkins at 703-934-1616 to discuss your recent experience. Thank you, we look forward to hearing from you soon.

January 24, 2017

Great buying experience I had an amazing experience today at Farrish Subaru during my purchasing of a 2017 Subaru Outback 3.6R. Sales representative Israel M. went out of h More

by Ostremt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel M.
January 12, 2017

Israel Moreno -- Extremely Helpful --John M. I appreciate the help I received from Israel in my purchase of a new Subaru Forester. He was very helpful in pointing out the different model specifi More

by John M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Moreno
January 12, 2017

great experience with Israel Mareno Mr. Israel is very familiar with the Bubaru so he introduced the vehicle very professionally and made me feel very excited. He is also very friendly, More

by Casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Moreno
December 19, 2016

Nightmare - Terrible Dealership Three weeks after buying the car and I have had nothing but problems with the back office and management. Although Sam and Israel are great to work wi More

by Rob N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ralph Perkins
December 03, 2016

Great sales Had a great experience with Israel Moreno. Came in to look at a dealer demo car, when it was clear that we couldn't come to a happy medium on price, h More

by Zach K
Recommend Dealer
Yes
Employees Worked With
Israel Moreno
November 28, 2016

Israel Moreno - Best experience ever! This review is specifically for Sam and Israel. After shopping around, I decided to give my business to Farrish Subaru for a 2017 WRX. Even though More

by Rob N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Moreno, Sam Ramadan
November 19, 2016

Best experience in decades! I had a great experience at Farrish Subaru with Israel Moreno and Alex e. (Finance). Israel was very professional, knowledgeable and extremely efficie More

by Jackieb00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Moreno and Alex e.
September 28, 2016

Poor communication, ill-informed employees, unprofessional Bought my new Subaru Outback from this dealership. Got lowballed on my trade-in and, when going through the add-on process of protective services (de More

by Kate Manolakos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Beltran
Sep 30, 2016 -

Farrish Subaru responded

Hi Kate, We appreciate your feedback. I'm sorry you did not have a favorable experience at our dealership. This is not how we conduct business. Please reach out to me directly so I can bring your car buying experience to the level which we strive for every day. Ralph Perkins General Manager ralphperkins@farrishcars.com 703.273.0200

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